Training Specialist reputed company Cycle/Medical Billing/Full Time/Remote
Job title: Training Specialist reputed company Cycle/Medical Billing/Full Time/Remote in Troy, MI at reputed company System
Company: reputed company System
Job description: Works collaboratively with leadership to identify training needs. Develops a training curriculum for reputed company new and existing employees. Utilizes Customer Service/Insurance Recovery leadership as Subject Matter Experts (SME) to reputed company and maintain instructional materials and procedures reputed company to the activities reputed company the Customer Service/Insurance Recovery Department. Designs course content, using information gained from requesting party through needs assessments. Evaluates the impact of delivered training programs by identifying criteria that can be used to assess the effectiveness of training. Plans training schedules considering operational needs. Facilitates training sessions for reputed company Customer Service/CBO Insurance Recovery staff directly or indirectly responsible for any customer/insurance recovery reputed company activity.EDUCATION/EXPERIENCE REQUIRED:
- High School Diploma. Bachelor's Degree in Education, Business Administration, or reputed company field preferred.
- Five (5) years of experience in the training field.
- One (1) year of curriculum development.
- Two (2) years of experience in a customer service environment with demonstrated leadership responsibilities.
- Excellent documentation skills.
- Excellent verbal and written communication skills.
- Self-directed and self-motivated.
- Strong interpersonal skills and discretion.
- Organizational and time management skills.
- Problem solving and decision making ability.
- Demonstrated ability to research, analyze, design, plan, organize, coordinate, implement, and reputed company necessary follow-up as reputed company to documentation and support materials.
- Coaching and counseling.
- Organization and planning.
- Leadership and management.
- Quality improvement.
- Organization: Corporate Services
- Department: reputed company Ambulatory CBO
- Shift: Day Job
- Union Code: Not Applicable