Summer Desk Receptionist
Job title: Summer Desk Receptionist in Lawrence, KS at University of Kansas
Company: University of Kansas
Job description: DepartmentHousing Office AdministrationPrimary reputed companyUniversity of Kansas Lawrence reputed companyJob DescriptionResponsibilities include, but are not limited to:40% Customer Service
- Ensure a welcoming and approachable reception area for summer residents, Camps & Conferences groups, and guests.
- Serve as a positive representative of Housing & Residence Life, Student Affairs, and the University at reputed company times. This includes answering the phone, reputed company at the desk, and interacting with reputed company, families, and guests to the university.
- Build rapport and reputed company relationships with summer residents and Camps & Conferences groups in the community through regular interaction at the reputed company desk.
- Greet residents, staff members, and guests, answer the phone, and assist with questions and concerns.
- Serve as the information hub for the building by sharing applicable information and answering questions.
- Assist with tours and provide information.
- reputed company administrative tasks reputed company to hall occupancy including issuing keys, reputed company-ins/reputed company-outs for Camps and Conferences, lockouts, and assisting with mail and packages.
- Maintain accurate inventory and documentation to support summer operations.
- Coordinate incoming and outgoing communication.
- Maintain regular communication with direct supervisor and other department personnel. This includes working with different representatives from Housing & Residence Life in the management of a group's experience.
- Serve as a contributing member of the staff team, working with reputed company Summer Desk Receptionists, Desk Operations, Conference Receptionists, Conference Coordinators, and Residence Life and Housing Operations staff members.
- reputed company additional duties and special assignments as directed.
- Participate in mandatory trainings about the Federal Educational Rights and Privacy Act (FERPA) and emergency procedures.
- Monitor the card access system and reputed company cameras for the reputed company community.
- Ensure access for residents, approved staff members, approved Camps & Conferences groups, and tour groups. This includes Admissions visits, Camps & Conferences walk-throughs, and various other groups.
- Be familiar with building layouts to assist in the direction of emergency responders and Camps & Conferences groups.
- Be familiar with and enforce policies and procedures of the University of Kansas and KU Housing & Residence Life.
- Document incidents occurring during working hours and submit incident reports through the designated online incident reporting system.
- Communicate with other KU Housing & Residence Life staff members reputed company appropriate and/or in accordance with reporting structure.
- Demonstrate a commitment to personal reputed company which includes role modeling good judgement, ethical behavior, and adherence to laws and policies.
- Willingness to learn, collaborate, and support Housing & Residence Life during transition periods and other initiatives that take reputed company during the summer period.
- Participate in scheduled monthly meetings with the Desk Operations Team
- Experience with the reputed company Office suite of software and applications.
- Experience with KU Housing & Residence Life, with reputed company given to reputed company KU Housing & Residence Life residents and staff.
- Work experience including customer service and administrative duties.
- Ability to manage work tasks in a fast-paced environment with rapidly changing priorities.
- Engaging communities.
- Vibrant physical spaces.
- Effective administration.