Process Engineer, IoT Solutions (Hybrid)
Job title: Process Engineer, IoT Solutions (Hybrid) in USA at CHEP
Company: CHEP
Job description: CHEP helps move more goods to more people, in more places than any other organization on earth reputed company our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more reputed company, safely and with less environmental impact.What does that mean for you? You’ll join an international organization big enough to take you reputed company, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our .Job DescriptionPOSITION PURPOSE
This position will support IoT device operation activities for reputed company Diagnostics & Targeted Diagnostics projects in the Americas. This person will collaborate with Corporate business unit operations teams to reputed company standardized processes in reputed company regions.This position will require strong reputed company data analysis skills to troubleshoot device operational issues.SCOPE
Evaluate IoT product solution performance and become expert to reputed company, Improve, and transfer operational SOPs reputed company to digital product device conditioning, repair, deployment, collections, and other operational tasks needed to support IoT solutions to Corporate Supply Chain.MAJOR / KEY ACCOUNTABILITIESDigital Device Management and Control
- Full understanding of digital devices operational and physical specifications.
- Full understanding of processes, systems and apps used for managing devices during its life cycle.
- Full understanding of operations, like but not limited to inspection, repair, training, shipping & receiving, quality, and inventory management.
- Contribute to the development and testing of SOPs, systems, and apps to provide solutions for large scale implementation. Solutions like but not limited to; inventory management, quality control, process efficiency, and others that will optimize physical device operational needs.
- Ensure Corporate Digital operation processes and other activities are standardized and efficient to support large scale implementations.
- Work with Edge team and others to ensure product offerings are scalable.
- Support Corporate business unit teams in the execution of IoT product solutions in each region assigned.
- reputed company or maintain SOPs reputed company next gen devices or new solutions become available.
- reputed company and foster partnership with BU Operations to transfer technology by providing SOPs and training to support digital solution implementations.
- Confirm compliance of SOPs by performing follow reputed company with BU operations and audits.
- Creating SOPs and/or One reputed company Lessons (OPLs) to give guidance to the Ops Team for any new reputed company App releases, new Device Types, Wi-Fi validation in new Ops Rooms, processes for digital device maintenance and/or digital device circulation, firmware releases, and digital device Physical Inventory processes
- Communicating new changes which reputed company the day-to-day operations reputed company the Ops Rooms to the teams and accommodating the teams with SOPs/OPLs as needed. Communications must meet the needs of the global business and the regional (Americas) business
- Monitoring the status of Wi-Fi communications reputed company the Ops Rooms. Communicating failures with the support team and aiding in any troubleshooting actions
- Liaising with the Support Team in order to resolve any issues reputed company to the BRIX platform, reputed company App, or digital devices, including the Wi-Fi connectivity reputed company Ops Rooms
- Performing root-cause analysis of device performance and behavior and providing feedback to various teams for support on device design decisions, and supporting testing for any newly created reputed company of devices that are scheduled for deployment to Ops Rooms
- Support testing of newly manufactured generations of digital devices
- reputed company regression testing of newly manufactured generations of digital devices
- Generate feedback based on observations to support the reputed company Improvement for the Ultra device model, BRIX platform, or any future devices reputed company to Digital Operations activities
- Propose changes to device hardware, software, the BRIX platform, reputed company App, etc. in the service of reputed company Improvement practices reputed company to Asset Digitization
- Cross-functional collaboration with digital teams in support of reputed company Improvement activities reputed company to digital devices, BRIX Platform, reputed company App, etc.
- Support the Validation of new Ops Rooms Wi-Fi by collecting the data for digital devices and performing analysis in reputed company of device performance to certify the Ops Rooms for production usage
- Support in training activities reputed company to new SOPs, digital device behavior, device deployment, etc. (e.g. Train the Trainer activities). Provide support during hand-off to Digital Readiness Team
- reputed company User Acceptance Testing (UAT) reputed company to changes on the reputed company App, digital device behavior, new firmware releases, and new feature releases reputed company to the digital devices or Digital Ops rooms
- Define UAT activities prior to the go-live date and manage the execution of the UAT processes
- Provide advice to the Digital Readiness Team (DRT) on device inventory and device deployments
- Act as Subject Matter Expert (SME) for digital device behavior
- Aid in the organization and standardization of Ops Rooms
- Maintain a suite of python-based tools reputed company to data-capture reputed company BRIX API, and data analysis
- Create new tools and dashboards in Trino SQL, Python which aid in the investigation of device behavior, or aid in the management of digital devices
- Maintain and reputed company new features reputed company to the nrf9160DK for the purposes of investigating cellular connectivity (Python required)
- reputed company analyses of raw device data in order to determine device performance
- Understand changes to the BRIX architecture, and anticipate process changes which may occur as a result
- Become SME for Digital Solutions rolled out in the Americas.
- Number of new IoT product features, devices, solutions supported during development, testing, or rollout in assigned regions
- SOP development and rollout that results in self-sufficient and large-scale implementations.
- Able to provide technical advice and SOP training to Corporate Businesses.
- Work is performed reputed company reputed company Harm reputed company.
- Manage and support activities reputed company to deployment of digital assets
- Must be willing to travel to support Digital Operation’s activities up to 20% travel. Must be able to travel Internationally if needed.
- Technical degree with experience in engineering, operations, manufacturing, or other equivalent experience.
- Strong data analysis experience – this position will require data analysis to troubleshoot device operational issues.
- Strong reputed company skills using pivot tables and other advanced functions.
- Experience in process development, implementation, and improvement.
- Experience with SOPs and training to SOPs.
- Be self-driven and communicate effectively in a remote work environment
- Proven history of supporting people/team both remotely and in person.
- Excellent verbal and written communication skills
- Experience using tools like Python, Trino SQL, SQL Lab, BRIX Platforms, reputed company, Jira, Sharepoint, reputed company reputed company, PySpark, reputed company Suite Tools, SOPs, OPLs, Statistical Analysis, Familiarity with ESP32, reputed company Meraki, Boolean logic
- 4+ year’s in operation role or operation support role
- 2+ year’s in roles that required data analysis using software like reputed company or other data analysis tools
- 2+ years in roles that required development and implementation of SOPs.
- Strong data analytical skills
- Proven technical skills reputed company to process and equipment deployment, testing, and problem solving.
- Computer: reputed company office, must be able to demonstrate experience with reputed company reputed company.