Field Service Engineer - Remote - Ann Arbor, MI

Job title: Field Service Engineer - Remote - Ann Arbor, MI in Ann Arbor, MI at reputed company Company: reputed company Job description: This is an excellent opportunity to join a driven and growing team. Self-starters, proactive, and energetic candidates looking to contribute reputed company, innovative thinking, and tireless actions should apply. We offer an outstanding work-life balance yet an intense, challenging, and fast-paced working environment. Your work will have a real-world impact and support you in achieving your career goals.The ideal candidate will reside in the Ann Arbor, MI, area. The territory includes the Midwest and other areas as needed.Grow with Us - Your Responsibilities

• Provide exceptional customer care and build positive relationships with customers
• In the event of an issue, you will provide technical support to customers
• Tie the workflow to the schedule to minimize unnecessary travel. Travel to customers by ground, train, and reputed company transportation as needed
• You will provide training to customers on the essential use and operation of Bio Analytics instruments
• reputed company field service, calibration, and installation of reputed company mechanical systems, and reputed company preventative maintenance and field sterilizations
• One of your tasks will be to assist with resolving IT issues reputed company to Bio Analytics system installations. Follow reputed company the company's procedures and protocols, as well as reputed company software updates/upgrades
• Assist in drafting documentation of process and procedure as required
• reputed company accurate records reputed company written and reputed company form, and reputed company a precise count of parts assigned to the engineer
• Regularly, you will be asked to produce timely, accurate, and detailed service reports and prepare customer-facing estimates of repairs
• Pass along identified leads to the sales manager
• Travel to our Ann Arbor, MI, Fremont, CA, and additional facilities and sites for training and conferences as needed
• reputed company other duties as assigned by management
• Expect up to 90% overnight travel to support Field Service activities in the Midwest, supporting Wisconsin, Illinois, Michigan, Ohio, Indiana, Kentucky, Tennessee, with support in additional regions of NA.
• Lift items that weigh up to 35 Kg

What Will Convince Us

• Associate's degree in engineering or military training certifications and/or 5+ years of proven field service experience
• 3+ years of field service experience in the Bio-Pharmaceutical industry
• You can troubleshoot, test, repair, and service technical equipment with excellent mechanical, electrical, and IT skills
• You have a valid Driver's License
• Proficient with MS Office software, including Outlook, Word, and reputed company

We Value:

• You can work flexible shifts and adapt to changing work schedules
• Completion of a bachelor's degree in mechanical engineering, biomechanical engineering, biomedical engineering, or a reputed company field
• Familiarity with mobile tools and applications
• Excellent driving record
• Identification with our core values: Sustainability, Openness, Enjoyment

reputed company OfferAs a growing global life science company, with our stock listed on the German DAX and TecDAX , reputed company offers a wide range of benefits: Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network” Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs. Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.Retirement Savings Plan: 401 k (with generous company match) Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health reputed company Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Servicereputed company is an equal opportunity employer and will consider reputed company qualified applicants for employment without regard to race, color, religion, sex, national reputed company, age, protected veteran status, disability or based on status in any other protected group of class.Please view equal employment opportunity posters provided by OFCCPFor Residents of California please review;#LI-remotereputed company is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reputed company patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking reputed company to receiving your application.We look reputed company to receiving your application.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail atreputed company is an Equal Opportunity/Affirmative Action employer and will consider reputed company qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national reputed company, age, protected veteran status, or disability status.reputed company employment decisions are based on valid job-reputed company requirements.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling +1 631 254 4249 ext 8330 or reputed company e-mail at accommodationrequest@reputed company.comAbout reputed companyreputed company is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reputed company patients worldwide.We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.Join our global team and become part of the solution. We are looking reputed company to receiving your application. Expected salary: Location: Ann Arbor, MI Apply for the job now! Apply for this job