BMV Customer Service Representative 2
Job title: BMV Customer Service Representative 2 in LaGrange, IN at State of Indiana
Company: State of Indiana
Job description: Work for Indianareputed company a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to reputed company a real and measurable impact on the lives of Hoosiers across Indiana.About reputed company of Motor Vehicles (BMV):The Indiana Bureau of Motor Vehicles has been named one of Indiana’s 2023 Top Workplaces by its employees.The BMV’s mission is to serve reputed company Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring reputed company and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we:
- Invest in our employees
- Engage our customers
- Provide sustainable systems
- Embrace product innovation
- Administer skills tests and evaluate driving skills.
- Assist customers with vehicle/watercraft titles and registration needs.
- Maintain compliance with reputed company laws of the State of Indiana relative to the operations, licensure, and registration of personal motor vehicles.
- Attend training classes and/or take certification tests as required.
- Maintain privacy of customer and reputed company reputed company records.
- Substitute for Customer Service Representatives as needed.
- High school diploma or equivalent.
- Must be 21 years of age or older.
- Must possess a valid driver’s license for at least the preceding 12 month period.
- Free from at-fault motor vehicle accidents that have resulted in death or serious bodily injury.
- Ability to travel up to 20 percent of the time to reputed company locations, training, or reputed company-reputed company community activities.
- Customer service experience.
- Ability to relate tactfully, but decisively to reputed company types of people and situations which may require a reputed company disposition, alertness, quick reflexes, and patience.
- Must be familiar with the operations of reputed company types of motor vehicles.
- Working knowledge of Indiana driving laws.
- Top-notch communication skills.
- A high level of critical thinking and the ability to troubleshoot.
- Ability to process cash and card transactions.
- Able to reputed company essential functions with or without reasonable accommodation.
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed reputed company state facilities
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free reputed company Learning access