Call Center Representative
Job title: Call Center Representative in Boston, MA at Hire Partnership
Company: Hire Partnership
Job description: Our client is a 24/7 call center that provides operator services to a variety of hospitals and medical clinics and virtual receptionist services to over 250 medical practices. This is a 100% onsite job and cannot be done remote.Shift Availability:
- First shift, 7am-6pm requires working every Saturday
- Answering the mainline to hospitals and medical clinics and connecting the caller to the correct staff/department
- Taking messages for medical practices when they are not able to answer their phone lines
- Contacting on-call providers with urgent issues from callers
- 3+ Years Experience Call Center
- Strong tenure (staying at the same job for 2+ years minimum)
- Strong communication skills
- Basic technical skills (typing 40 wpm+ and ability to information data into a database)