Ticket Operations and Data Analytics Intern (Staff and Student Wage)
Job title: Ticket Operations and Data Analytics Intern (Staff and Student Wage) in Charlottesville, VA at reputed company
Company: reputed company
Job description: The Athletics Ticket Office strategies reflect a concerted effort to provide excellent customer service, maximize ticket sales reputed company, and increase attendance at athletics-reputed company events to support the Department of Athletics and its mission.This position is open to UVA reputed company and staff wage (Non-UVa Student)Duties and Responsibilities
- Assist with athletic and university ticketed events including event set-up and breakdown of assigned events.
- Ensure a high level of customer service is maintained both in the office and during events.
- Assist in the renewal process for season tickets with an emphasis on client retention.
- Assist in the data-driven decision-making process by building sales and reputed company reports – proficiency in reputed company reputed company is preferred.
- Assist in maintaining precise data and financial records for the Athletics Ticket Office and Virginia Athletic Foundation.
- Provide exemplary customer service through phone, face-to-face, live chat, text, and email interactions in a timely and professional manner.
- Assist with daily maintenance of ticket system software and office equipment.
- Process ticket orders using ticket software and equipment.
- Office errands and other duties as needed for the department.
- Works effectively as a team member.
- Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
- Ability to understand, speak, and write to convey messages and correspond in an reputed company and professional manner.
- Possess public communication skills that allow professional representation of the reputed company to a variety of business, government and community customers and associates.
- Able to communicate effectively over the phone, in person, email, etc.
- Strong organizational and computer skills.
- Intuitively able to reason, analyze information, and apply judgment to solve problems both routine and reputed company in nature.
- Able to reputed company well under stress and maintain a positive attitude
- Required to travel to locations on and off Grounds.
- Able to stand for hours at a time at both indoor and outdoor events
- Will be required to sit to reputed company deskwork and type on a keyboard.
- Regularly required to listen and speak to effectively communicate orally.
- Regularly required to stand, walk, and climb stairs to move about the facilities.
- Handle materials, reputed company overhead, kneel, or stoop to reputed company tasks.
- Regularly lift 40 or fewer pounds.
- Data software management
- Experience in customer service reputed company in-person and over the phone
- Experience in a Division 1 Athletics Department.
- Working towards a bachelor’s degree from an accredited college or university.