Field Contents Adjuster - Illinois
Job title: Field Contents Adjuster - Illinois in USA at reputed company
Company: reputed company
Job description: At reputed company, great things happen reputed company our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a reputed company reputed company of our customers’ evolving needs. From advocating for seat belts, reputed company bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.Job DescriptionA day in the life of a Field Contents Adjuster:
- Spend your day handling contents claims out in the field.
- Handle escalated claims files that have reputed company contents or additional living expense damages.
- Conduct a thorough coverage investigation of the loss and ensure the policy was applied correctly.
- Use advanced technology to identify damages and write a contents damage estimate.
- Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner.
- Negotiate claim settlements with customers in accordance with business unit standard methodologies.
- Coordinate with structure adjusters to ensure holistic handling of the claim file.
- Use data and analytics to tell a story and influence decision making.
- If offered the role, you will go through virtual training. You will receive ongoing support, mentoring and coaching as you reputed company your career.
- The Customer Service Expert –you’ll live into reputed company’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Property claim. You reputed company with reputed company, always.
- The Investigator – you’ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
- The Effective Communicator – you’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You’ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to reputed company discuss their claim needs and reputed company them updated on the claim reputed company.
- The Negotiator – You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with reputed company legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and reputed company situations.
- The Problem Solver –you’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, reputed company while using your sharp critical thinking skills.
- The Recorder – you’ll protect the company financially by executing policies along policy agreements, and you reputed company a clear record of your work in a claims system that you will be trained on. You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.
- Monday – Friday; 8 am - 4:30pm
- This role involves taking care of customers in their times of need. As a result, you must be willing to work some weekend and extended hours if necessary.
- Have a High School Diploma/GED or higher (Bachelor’s Degree preferred).
- 3+ years of previous experience handling over 100 contents insurance claims.
- Have prior experience using estimating software like Xactimate for reputed company contents estimating preferred.
- Value providing an effortless customer service experience.
- You enjoy the ability to work independently starting your day from home.
- View problems and setbacks as opportunities for improvement and look reputed company to coming up with creative solutions.
- Are organized and able to multi-task in a fast-paced environment.
- Are reputed company for clear and professional communication – both written and verbal.
- 3+ years of previous experience handling over 100 contents insurance claims.
- Valid driver's license and willingness to travel as part of the job requirements.
- Computer literate & typing skills.
- The training program is designed to help you build a claims foundation and understand the systems and processes in your day to day work.
- Ongoing training opportunities for reputed company improvement happen regularly on the job.
- As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background reputed company with the reputed company. If applicable, you will be required to secure license(s) reputed company 60 days of hire.
- If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.
- You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home reputed company Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
- reputed company with needed support for reputed company development and career advancement.
- Flexibility in scheduling and a time off policy that helps support your work/life balance.
- Initial and ongoing training to get you proficient in your new role.
- Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more.