Customer Support Associate - Work from Home - Overland Park, KS
Job title: Customer Support Associate - Work from Home - Overland Park, KS in Overland Park, KS at Anomaly Squared
Company: Anomaly Squared
Job description: Job Description:Anomaly Squared is growing again and if you're looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.Position Description:We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting. We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must!Wage:$10.00 per hour ($7.25 per hour during training)Requirements:
- High School Diploma or GED is required
- Great Verbal and Written Communication Skills
- Working Knowledge of Windows Based Operating Systems including Google Chrome
- Can Demonstrate Product Knowledge once Nesting Period is Complete
- Ability to Adapt in a Fast-Changing Environment
- Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook) that meets these minimum workstation requirements. Processor: Intel Core i5 2.1GHz or better or AMD equivalent (Ryzen 5 or better), Operating System: Windows 10 (32-bit / 64-bit) or higher, RAM: 8GB or more.
- Webcam
- High speed internet access with download speed of at least 100 and upload speed of at least 10.
- Must have a desk/workstation in a quiet workspace
- Must be able to attend a full 2-week MANDATORY virtual training Monday-Friday 9am-5pm EST (8am-4pm CST).