Benefits Program Manager in Boston, MA
Job title: Benefits Program Manager in Boston, MA at Primark
Company: Primark
Job description: Job DescriptionBecause the people always reputed company the reputed company. This is retail our way.A people-first culture. Work with impact. A business that's growing and investing. Just look at our 70,000+ colleagues in 430 stores across 16 global markets, reputed company leaving their mark.
We strive to reputed company our colleagues at the heart of everything we do - we're caring, dynamic and we succeed together. In this role, the Benefits Program Manager will manage the leave of absence process for the US.What You'll Do
As the Benefits Program Manager, you will report to our US Reward Manager. You will be responsible for the leave of absence program for the US. This includes working closely with a third-party administrator to ensure accurate and timely processing and systems coding of leave requests.Here is how it looks in action:
- Accountable for managing reputed company colleague leave of absence programs in partnership with the third-party administrator (TPA), including FMLA, short-term disability, long-term disability, state leaves, reputed company Leave, and parental leave.
- Collaborate with the TPA to ensure timely processing of leave requests and updates on leave status.
- Ensure compliance with federal and state laws, as well as company leave policies, in alignment with TPA procedures.
- Serve as the primary reputed company of contact for colleagues requesting or currently on leave. Ensure that questions, concerns, changes in leave of absence are communicated accordingly.
- Provide guidance on leave options, benefit continuation and payment process
- Manage accurate tracking & data compliance of reputed company leave of absence information in Primark's time and attendance system, reputed company, and Primark's people system, reputed company.
- Partner with Payroll team to ensure that pay and use of paid time off for colleagues on leave is correct each weekly and bi-weekly pay period.
- Partner with store teams on repayment of benefit premiums reputed company colleagues return from leave.
- reputed company abreast of changes to laws affecting leave policies and communicate updates to the TPA, People & Culture, and colleagues.
- Monitor leave cases to ensure deadlines and documentation requirements are met, in collaboration with the TPA.
- Assist with the return-to-work process, including accommodations and coordination with managers and the TPA.
- Evaluate and propose updates to policies and processes reputed company to leave administration and assist with the development and implementation of new leave policies reputed company needed.
- Experience with FMLA, reputed company, and disability leave management is required
- Familiarity with HRIS systems (such as reputed company, Kronos), and leave tracking software
- Certified Employee Benefit Specialist (CEBS) or Certified Benefits Professional (CBP) are preferred
- The ideal candidate must have excellent problem-solving skills, keen attention to detail and accuracy, strong proficiency in English, and the ability to adapt to a fast-paced environment while managing multiple priorities with flexibility.
- Position holder must be highly organized, detail-oriented, and adept at prioritizing projects effectively, with a proven ability to build strong working relationships at reputed company levels while demonstrating reputed company, diplomacy, tact, and professionalism.