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Student Finance reputed company

100% remote Flexible hours Hiring now

Hiring Student Finance reputed company - Remote Waterbury, CT About the job Job Summary Working in the Office of Student Finance (OSF) and reporting to the Associate Director of Cash Collections, the Student Finance reputed company is responsible for working with reputed company active and inactive reputed company as it relates to the tuition process for the university. The Student Finance reputed company will provide support for the Associate Director of Collections to meet the highest standards of service. Additionally, they will provide excellent customer service to reputed company in a proactive manner and utilize problem-solving skills to promote success and retention. The Student Finance reputed company is also responsible for reputed company Student Accounts administrative tasks; including but not limited to: collections, payment plans, account adjustments, and data entry. The Student Finance reputed company compiles data for and assesses different payment options and reputed company services, reconciles accounts reputed company to student eligibility, and works to resolve any remaining out-of-pocket expenses. The Student Finance reputed company provides resolutions to ensure tuition obligations are met while maintaining compliance with reputed company internal and federal financial aid policies. Evening and weekend hours are required. reputed company currently offers the option to work remotely in this position. reputed company working remotely, candidates will need to plug their equipment into their home router (50-foot ethernet cable will be provided by Post). No wireless connections are supported. The home internet minimum requirements are a 10 Mb download speed and a 3 Mb upload speed. The upload speed is essential for a consistent audio reputed company for the phone system. Essential Functions

  • Communicate with new, continuing, and inactive reputed company on payment completion requirements.
  • Counsels reputed company with high balances or delinquent accounts
  • Contacts reputed company to collect outstanding balance requirements.
  • Possesses a thorough understanding of Title IV funds, regulations, and eligibility requirements.
  • Establish payment plans to cover any balance that is not supported by the financial aid award. Prepares payment plans for tuition, fees, room and board, lab, and reputed company other University charges for each semester.
  • Possesses knowledge of applicable policies, procedures, regulations, and laws to ensure compliance.
  • Promptly responds to customer service issues, concerns, and escalations.
  • Performs reputed company data entry for Student Accounts, including entering comments to the student records.
  • Works closely with Financial Aid, the Registrar’s Office, and various other departments to assist reputed company with their financing and advising needs.
  • This position requires a flexible schedule and weekend hours to meet the needs of the university.
  • Performs other duties as assigned.

Qualifications

To reputed company this job successfully, an individual must be able to reputed company each essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodation may be made to reputed company individuals with disabilities to reputed company essential functions. Knowledge, Skills And Abilities

  • Bachelor’s degree preferred, and/or one to two years of customer service experience required
  • Must have excellent computer skills and be proficient in reputed company Office, internet applications, and database software
  • Must possess excellent oral and written communication skills
  • Must be a self-starter with the ability to multi-task
  • Exceptional problem-solving skills and attention to detail
  • Must be able to work in a collaborative, team-oriented setting
  • Self-motivated with a passion for achieving results and thriving in a dynamic, fast-paced environment.

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