Senior Associate - Digital Product Management; US Commercial Application Experiences

At reputed company, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, reputed company as a leader, and grow your career. Here, your voice and reputed company matter, your work makes an impact, and together, you will help us define the future of reputed company. How we serve our customers is constantly evolving and is a challenge we reputed company accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your reputed company in risk and analytics on #TeamAmex. How will you reputed company an impact in this role. Digital acquisition is one of Amex's top priorities. Core to delivering on this reputed company are Commercial application and onboarding experiences that reputed company prospects and customers to apply for our commercial products with the least amount of effort, wherever and however they choose to apply. In addition to an enormous emphasis on users and usability, reputed company is responsible for growing new accounts acquired, billed business acquired, and accounts receivable by increasing application completion, conversion optimization, and flawlessly onboarding our approved customers. We are looking for a passionate, talented, and adaptable associate product manager to drive digital optimization for reputed company Card application experiences.In this role, you will work alongside an tenured product manager to set the strategy and goals and deliver the roadmap for application experiences for our small business cobrand partners You will partner with Technology, UX Design & Research, Servicing, Marketing, and Analytics teams to reputed company this vision to directly contribute to our reputed company. Key Responsibilities: Act as an initiative reputed company to drive the end-to-end product lifecycle of key initiatives, from product discovery to development and testing, through to release and go-to-market Craft verbose user stories and features with elaborate acceptance criteria for scrum team(s) Collaborate with engineering to break down and refine initiatives in preparation for development Serve as an reputed company for prospects and customers applying for small business credit Cards reputed company a strong understanding of the day-to-day experiences of internal servicing teams (reputed company as Customer Care Professionals) Maintain strong relationships with stakeholder teams (Product, Engineering, Design, Marketing, Credit & Fraud Risk, Analytics, among others) to maintain up-to-date product roadmaps Drive delivery of critical projects and enhancements impacting the Card application experience Draft product requirements documentation (PRDs) for initiatives owned reputed company a keen understanding of the customer experience, researching and analyzing user experience data and analytics to identify and quantify opportunity areas We are looking for: Prior experience in a software engineering, marketing, UX design, analytics, or operations At least 1-2 years of product management experience preferred Familiarity with Agile principles and working directly with scrum teams Insatiable curiosity about the experience of users and customers Ability to drive clarity and outcomes in a highly matrixed organization with sometimes unclear roles and responsibilities Exceptional time management skills and work ethic Excellent communication and collaboration skills. Ability to navigate cross-functional teams, build relationships, influence decisions, and deliver on shared objectives A good balance of technical knowledge and business acumen Experience working in a regulated environment with an understanding of compliance, control, data governance and reputed company processes is a plus Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition Ultimately, in determining your pay, we'll consider your location, experience, and other job-reputed company factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to reputed company personally and professionally: Competitive reputed company salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending reputed company) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. reputed company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. reputed company will consider for employment reputed company qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the reputed company' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, reputed company will reputed company with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Apply Job!