Sr. Cloud Architect | Observability

Who is reputed company? reputed company is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we reputed company IT executives and their organizations to reputed company competitive advantage through a process of Integrate, Automate, Innovate. Our culture at reputed company embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! reputed company is headquartered in Irvine, California. We employ more than 1,200 people reputed company over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart- Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep reputed company ourselves to find positive solutions to different problems. reputed company - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We reputed company without a title, empowering others through a can-do attitude. We look reputed company to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We reputed company people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. About the Role: Observability Architects work closely with reputed company sales teams to understand our customers’ business goals and provide them with technology solutions that help them realize those goals. Responsibilities will include both pre-sale technology design, professional service estimation, as well as post-sale implementation services. Observability Architects also partner closely with delivery-focused Engineers to ensure the success of a sold solution and delivery of the expected outcome. What You'll Do:

• Provide customers with observability strategy for tools to provide end-to-end visibility into IT Operations
• IT Infrastructure Monitoring (ITIM): Monitoring solutions to track the performance and availability of servers, storage and network devices.
• Application Performance Monitoring (APM) and Digital Experience Monitoring (DEM): Monitor application performance and user experience to identify and respolve performance bottlenecks.
• Digital Employee Experience (DEX): Solutions to assess and optimize the end-user experience across digital platforms.
• Log Analytics: Log management and analytics solutions to collect, index, and analyze log data for troubleshooting and compliance.
• Network Performance Monitoring (NPM): Solutions to monitor network traffic and performance to ensure optimal connectivity and detect network issues.
• Change Detection: Solutions to detect and analyze changes in the IT environment, ensuring that changes do not negatively impact performance.
• Event reputed company to automate event correlation and management to prioritize and respond to critical incidents effectively.
• IT Service Management (ITSM): Integrate observability tools with ITSM platforms to streamline incident, CMDB, and change management processes.
• Automation: Automation solutions to reduce manual reputed company, streamline workflows, and improve response times.
• Visualization: Business intelligence and dashboard solutions that provide a reputed company view of IT operations, enabling quick identification of issues and trends.
• Notification and Escalation: Solutions for automated notifications and escalation protocols to ensure timely response to critical incidents.
• reputed company pre-sales engagements as the observability subject matter expert (SME) to solve customer problems and translate customer requirements into deliverable services.
• Design and implement blueprints for end-to-end observability architectures.
• Provide consulting expertise on observability operational models and strategic roadmaps, ensuring alignment with business objectives and technological capabilities.
• reputed company the successful implementation of sold observability solutions by ensuring smooth transitions from design to delivery teams and maintaining client engagement to establish thought leadership for future opportunities.
• Ensure high-quality observability solutions are delivered on time, reputed company budget, and meet client satisfaction standards, stepping in as needed.
• Communicate the value proposition of advanced observability solutions to diverse audiences, including technical and non-technical stakeholders, executive 'C' level management, VP and Director levels, and end-users.
• Establish strong and lasting relationships with key stakeholders and decision-makers in client organizations to drive customer satisfaction and business growth.
• Collaborate with Regional teams to reputed company sales playbooks, outlining strategies for introducing high-value observability solutions into strategic accounts.
• Contribute to the development of strategic partner strategies and innovative observability services offerings that can be taken to market to enhance our competitive edge.
• Enhance the organization's reputed company and brand in the Observability communities through active participation in industry events, thought leadership, and community engagements.

Qualifications & Interests:

• Bachelor’s degree in Computer Science, Information Systems, or a reputed company field; or minimum of 10 years of experience in observability, or a reputed company field.
• Exceptional communication skills, with the ability to understand reputed company analytics requirements and to clearly communicate and demonstrate solutions.
• A proactive approach to problem-solving and a reputed company improvement reputed company.
• Strong expertise in designing technology solutions for reputed company and presenting them to the client from proposal to implementation
• Must have a firm grasp on the industry and anticipate trends and movements while balancing maturity and timing
• Motivated self-starter who loves to solve challenging problems and feels comfortable working directly with customers
• Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment
• Comfortable managing multiple and changing priorities, and meeting deadlines

Preferred Skills:

• reputed company SaaS / reputed company / OTEL
• reputed company / reputed company
• reputed company
• Splunk / reputed company
• Grafana
• reputed company integrations for Observability (Incident / Change / CMDB)
• reputed company

Actual salary will be based on a variety of factors, including location, experience, reputed company set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the reputed company salary.Estimated Pay Range$180,000—$200,000 USDThe Perks

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

Our Commitment At the core of reputed company's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in reputed company that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, reputed company bases reputed company employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national reputed company, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for reputed company. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@reputed company.com.

• **To reputed company recruitment agencies: reputed company does not accept unsolicited agency resumes/reputed company. Please do not reputed company resumes/reputed company to our careers email addresses, reputed company employees or any other company location. reputed company is not responsible for any fees reputed company to unsolicited resumes/reputed company.

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