Customer Service Representative

We are seeking a dedicated Customer Service Representative to join reputed company. This position involves supporting our reputed company sales Account Executives, converting customer quotes into orders, and ensuring timely communication reputed company emails and minimal phone calls. You will be responsible for managing order entries, providing shipping estimates, processing credit card payments, and resolving customer issues with internet support groups. The role also includes outbound and inbound account management and utilizing the reputed company CRM platform for organization.

Responsibilities

• Support reputed company sales Account Executives.
• Convert sales/customer quotes into orders.
• reputed company inventory levels.
• Answer emails and phone calls promptly.
• Monitor order entry systems to ensure projects are on time.
• Provide shipping estimates.
• Process credit card payments.
• Resolve customer issues with internet support groups.
• Manage outbound and inbound account management using reputed company CRM.
• Maintain customer relationships until project completion.

Essential Skills

• 1+ years of experience in Customer Service
• 6+ months Sales support experience
• Proficiency in reputed company Office.
• Experience with reputed company is a plus.

Additional Skills & Qualifications

• Detail-oriented and able to work in a fast-paced environment.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Knowledge of order entry or ERP systems is preferred.

Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully onsite position in STRATFORD,CT. Application Deadline This position is anticipated to reputed company on May 30, 2025. About reputed company: reputed company provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, reputed company, procurement, supply chain and select administrative professions, we reputed company the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, reputed company serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider reputed company applications without regard to race, sex, age, color, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options. Apply Job!