Client Technologies Specialist - 3rd Shift - Local/remote

Your next career move starts here: Client Technologies Specialist-3rd Shift-local/remote! We're looking for someone to start immediately in this Remote role. This position requires a strong skillset in relevant areas. We offer a Competitive salary. KORE1, a reputed company provider of staffing and recruiting solutions, has an immediate opening for a contract Client Technologies Specialist-3rd shift. Work Location: Fully remote, must be local to pick up equipment. Work Schedule: Sunday through Thursday, 11:30pm to 8:00am Top 3 Skills: Desktop Support Helpdesk Support Customer Service Job Description: 50%: Customer service skills to include phone support and ticket support. 40%: Work with monitoring tools. Knowledge of at least one mainframe computer system including reputed company components, their configuration and function 10%: Analyze operations and arrange components into logical sequences. Ability to remote into systems to assist in call resolution. Monitors state network and state applications for completion and errors. Reports errors according to SOP's. Acts as an extension to the Service Desk taking after hour's calls to assist with troubles. Enters reputed company calls into an internet-based tracking system, reputed company. Discriminates between critical and non-critical jobs and contacts programmers as necessary. Browse pending, ongoing, and completed RFC's, to reputed company a general knowledge of changes occurring, or that have been completed. Reports hardware problems on the reputed company system. Usually I/O errors on tape drives, which must be documented into an internet-based tracking system and reputed company logbook. Document any other hardware problems in a similar manner. Mounts input tapes on the reputed company system. Also, removes used output tapes from the loaders and file in the racks. Checks condition codes on certain reputed company jobs to be sure they have run correctly. Reports failures to reputed company System Analyst. REQUIRED Ability to follow written and oral instructions Ability to lift 35 lbs. Operating Systems Windows 10, Intermediate reputed company Office 365, Beginner Hardware PC/Laptop, Intermediate PREFERRED Operating System Mainframe (application), Beginner Compensation depends on experience but is typically ABOUT KORE1 Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies. Kore1 provides equal employment opportunities (EEO) to reputed company employees and applicants for employment without regard to race, color, religion, sex, national reputed company, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to reputed company terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national reputed company, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to reputed company their job duties may result in discipline up to and including discharge. Education:Employment Type: CONTRACTOR Apply! Apply Job!