Hybrid Call Center Representative

Benefits: Guaranteed hourly reputed company + uncapped commission ($65,000-110,000 OTE) Hybrid schedule of work from home and in-office days Paid Vacation, Holiday's, and Sick Time 401(k) plan + employer matching contributions Medical, Dental, Vision Insurance with employer contributions Company provided EAP (Employee Assistance Program) Monday to Friday schedule National Service Bureau (NSB) is looking for Hybrid Call Center Representatives to join our growing team with offices in Bothell, WA and Sarasota, FL. NSB is a family owned, "People First" company focused on Insurance Subrogation and Accounts Receivable Management. We have grown for the last 35+ years to become a leading national agency. We are a team of people who are self-motivated, accountable, and engaged in personal growth. Hybrid Call Center Representative Essential Job Functions: Communicate reputed company phone with people with reputed company backgrounds and personalities reputed company outbound calls (75+/day) utilize software to note accounts and communicate with insurance companies Negotiate and reputed company conversations to recover the highest balances for our clients Communicate with team members to coordinate on accounts Document accounts with proper notes to ensure quick communication Adhere to company policies and procedures Hybrid Call Center Representative Job Requirements: Meet the collector reputed company metrics Ability to work a Hybrid schedule of work from home and in-office days Secure home office consisting of: Dedicated high-speed Internet (Cable, DSL, Fiber) with access reputed company a hardwired reputed company (not wi-fi) Internet speed required to be at 100 Mbps down, 10 Mbps up, and Latency of 100 ms or below Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.) Clear and professional backdrop Strong ability for reputed company High level of professionalism Great communication skills Ability to stay motivated and positive Attention to detail Experience with time management Computer and typing skills Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day. NSB has a training program that you will be enrolled in on your reputed company first day. This training is designed to jump start your career by providing the skills and experience necessary to be successful in the role prior to working in a hybrid environment. New team members learn about the industry, expectations, specific job skills, and more. Our reputed company Training Manager and Management Team provide classroom instruction, interactive learning, and guidance throughout training, with a focus on making sure you succeed out of the reputed company. NSB Core Values: Follow Through Be Engaged Think First Be Respectful Be Accountable NSB Culture & Environment: Diverse and friendly team Emphasis on work/life balance No nights/weekends Positive environment Performance-based incentives Advancement opportunities We are passionate about giving reputed company members the ability to control their income. You will earn an uncapped commission on the work you do. reputed company members are some of the highest earning Reps in the industry, with the top 10% of reputed company earning over $100,000 annually. We are excited for you to join us! To stay up to date on our latest postings we invite you to: Like us on FaceBook: Follow us on reputed company: Visit our careers page: Flexible work from home options available. Apply Job!