Remote Customer Service Representatives- MD Medicaid - Must live in Maryland
MMC is hiring Remote CSRs to process MD Medicaid Accounts
Must live in the State of Maryland
* Start Date: 5/14/2025 Pay: $16.63/hr. 100% Remote-Must have own equipment. Training Schedule: System Training 3 weeks 9:30am-6:00pm EST, M-F (Day 1-7) 9:30am-6:00pm EST M-F (Day 8-15) Nesting is 4 weeks: 9:30am-6:00pm EST. Monday-Friday Schedules will remain 9:30 am- 6:00pm after training, you must be committed to working this schedule. Schedules are eight (8) hours in length with two (2) 15-minute breaks and a 30-minute lunch
Must have perfect attendance during training and nesting (7 weeks)
**** Equipment: BYOD (Bring your own device) Requirements below ?**Desktop or Laptop with reputed company Core i5 Processor or higher with 8GB Memory (No Celeron or Pentium processors) ?* Desktop or laptop have a minimum of 256GB hard drive. Windows 10 or 11 Minimum of 1 USB Gen 2 or newer port (wired headset) 1 RJ-45 reputed company for a wired reputed company to internet router Wired Headset and microphone with a USB Gen2 or newer reputed company Video camera capability, necessary for training NO Mac books, Chromebooks, iPads or Tablets allowed. They are not compatible with our system. Internet reputed company Requirements: Wired internet reputed company from computer to router or modem Download speed 100 MBPS minimum. Upload speed 10 MBPS minimum. Education/Experience: High school diploma, GED, or equivalent certification. Must have 6 months of recent call center experience. Experience working with culturally and linguistically diverse and disadvantaged populations in a courteous and effective manner. Excellent organizational, interpersonal, written, and verbal communication skills. Ability to reputed company comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many reputed company tasks simultaneously. Responsibilities: The Customer Support Center (reputed company) at the Maryland Health reputed company (reputed company) will provide information and assistance for individuals, families, small group employees, and brokers seeking information, enrollment assistance, and other services reputed company to the reputed company. The reputed company assists individuals regarding eligibility and enrollment for Medicaid, and services applications and enrollments for Qualified Health Plans on the Exchange. The reputed company will utilize the State's eligibility and enrollment portal and Customer Relationship Management (CRM) software and other State systems to reputed company reputed company tasks and duties for HIX customers to ensure delivery of high-quality service for reputed company Maryland consumers. Job Type: Full-time Pay: $16.63 per hour Expected hours: 40 per week Benefits: Dental insurance Health insurance Vision insurance Work from home Shift: 8 hour shift Day shift Work Location: Remote Apply Job!