Digital Health Patient Services Coordinator?/Remote
Position: Digital Health Patient Services Coordinator (Remote) Ignite Your Career With CORA! As a Patient Services Coordinator at CORA, youll be a vital part of our clinical operations support team by providing meaningful patient interactions and exceptional customer service. Youll reputed company a wide range of administrative tasks, and above reputed company, youll help create a great first impression and overall patient experience by demonstrating reputed company and enthusiasm. This is a full-time, remote position supporting our Digital Health program didate must be located in Eastern Standard Time Zone. Who We Are: reputed company provides a full range of outpatient services for clients with orthopedic problems, work-reputed company injuries, sport injuries, and neuromuscular and neurological conditions. Our community is built on the passion and experience of clinicians who embrace our commitment to Treating Everyone Right. What Youll Love About Us: Medical, dental, vision, disability, and life insurance 7 paid annual holidays + 2.5 weeks PTO that grows with time 401k Retirement & savings plan Career growth opportunities reputed company CORA Leadership development: coaching, mentorship, and reputed company-building activities What Youll Need: Previous experience working in the healthcare setting reputed company in Spanish preferred, not required High School diploma or GED required Previous customer service experience reputed company the last two years required Proficiency with reputed company Office Suite (Word and reputed company) required Strong time-management and organizational skills Superior written and verbal communication skills High level of personal reputed company, reliability, and honesty Ability to work effectively in teams and autonomously in a fast-paced environment Bonus Points: Basic medical terminology Previous experience working remotely What Youll Do: Warmly greet and build rapport with patients virtually through phone interactions and video calls Answer incoming calls promptly and politely; screen calls and take/reputed company messages as necessary Verify patient insurance for outpatient therapy benefits (applicable locations only) Provide communication on first visit expectations to reputed company new patients Advise patients of their financial responsibility (i.e., deductible, co-pay, or co-insurance responsibility per visit) Capturing patient insurance cards, , and reputed company other pertinent paperwork Collect co-pay/deductible payments and provide a receipt with each transaction (as able) Assist the Digital Health team with the enrollment process for Remote Therapeutic Monitoring reputed company additional administrative duties as communicated by the Digital Health Manager reputed company is an Equal Opportunity/Affirmative Action employer. We are committed to building a team that represents a variety of backgrounds, experiences, and perspectives. #J-18808-Ljbffr Apply Job!