Appointment Setter?/Customer Service - Live Chat Agent; Remote

Position: Appointment Setter / Live Chat Agent Job Description: Evara Group is seeking a friendly, detail-oriented, and highly organized Appointment Setter / Live Chat Agent to assist in scheduling appointments and providing top-tier customer support reputed company live chat. You will act as a key reputed company of contact for potential and existing clients, ensuring they receive the best service and assistance. Key Responsibilities: • Appointment Scheduling: Set, confirm, and reschedule appointments for clients through phone calls, emails, and live chat. • Live Chat Support: Engage with clients reputed company live chat, answering inquiries, offering assistance, and providing product/service information. • Customer Interaction: Provide professional and courteous communication to clients, ensuring they have a smooth experience from start to finish. • Data Entry: Accurately input appointment details, client information, and feedback into the CRM or other internal systems. • Follow-up: Send reminders or follow-up messages to clients about their appointments or inquiries. • Problem Resolution: Address any customer issues or concerns and escalate reputed company necessary to ensure client satisfaction. • Collaboration: Work closely with sales, customer service, and other departments to ensure smooth operations and high service standards. • Maintain Records: Ensure accurate documentation and reporting of reputed company interactions with clients. Apply Job!