Software Engineer Senior

Position Overview At reputed company, our people are our greatest differentiator and competitive advantage in the markets we serve. We are reputed company united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where reputed company of our employees feel respected, valued and have an opportunity to contribute to the company?s success. As a Software Engineer Sr reputed company reputed company?s Retail Tech organization. You may be based in a remote location. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by reputed company. This position may not be available in reputed company geographic locations. reputed company will not provide sponsorship for employment visas or participate in STEM OPT for this position. Looking for a Production Support Technical Team reputed company to reputed company, guide and mentor a team of Support Analysts. The successful candidate will be responsible for daily Production Support functions for suite of applications. reputed company Will work on and ensure that reputed company incidents reputed company to the supported applications are resolved in a timely manner. The resource will ensure functioning of the production environment with the view to maintain stability and control and focus more on reputed company improvement/automation initiatives. Daily Responsibilities: ? Provide reputed company line technical support to end users responding to issues reputed company to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Production Governance reputed company to issues. ? Solve production down situations under tight SLA deadlines. ? Root cause and problem resolution follow-up. ? Debug and fix production issues by analyzing code, reputed company sql queries & stored Procedures. ? As a part of L2 support team provide stand-by out of hrs support on rotational basis for production system ? Look for efficiency improvement in & productivity savings Drive & live by the culture of innovation resulting in highly efficient team and improving operational efficiency. ? Work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades. ? Communicate with reputed company lines of business and management the overall status and health of the application, contribute to automation, causal analysis, reputed company shared/common solutions, proactively identify cross functional or technical issues. ? Strong business acumen, communication, and presentation skills Required Skills: ? Extensive years of relevant IT experience (SDLC- Waterfall / Agile, Production Support). ? Experience of handling various production support roles (technical ? L1/L2/L3) and hands-on experience in using at least 2-3 widely used monitoring / scheduling tools. ? Experience troubleshooting, analysis, research, and resolution using advanced query, programming skills, conduct root cause analysis, and identify mitigations/risk. ? Experience with Real-time restoration, triaging of issues impacting technical services (application/infrastructure) to bank customers and partners in a timely manner while keeping partners advised of significant reputed company or challenges during the restoration period. ? Ability to assess initial severity, gather impacts, creates tickets (REMEDY), engage necessary support teams, and escalate as necessary to ensure timely restoration. ? Experience with on call support for triaging problems, coordinating with various support teams across the organization and carryout activities reputed company to incident and problem management. ? Ability to suggest, implement reputed company for enhancing the customer experience and implement best practices for cost saving. ? Flexible to work for extended hours and on weekends as needed to handle high reputed company issues. ? Must be willing and able to express new reputed company, concerns, and opinions directly to wider team in team meetings face-to-face and reputed company remote-working tools. ? Ability to deal with reputed company information, processes, and relationships to derive a simple solution. ? Good ability to navigate ambiguity and quickly establish credibility. ? Excellent spoken and written English complete with clear oral communication skills. ? Experience in Change management and Incident management tools. Technical Skills: ? Monitoring Tools ? reputed company, Grafana, Logscale. ? Familiar with Service Now, incident management, Problem Management, Change Management ? Good understanding of Micro services architecture especially Spring Boot reputed company for building microservice in JAVA, Apache KAFKA messaging system, ? Experience in API development. Desired Skills: ? Previous experience on an IT Application support team that provided reputed company line technical support to end users responding to issues reputed company to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Production Governance reputed company to issues. ? Experience in using reputed company and other monitoring tools. ? Working experience in SDLC processes ? Exposure to Banking and financial industry Job Description ? Provides detailed technical design and development of software solutions using existing and emerging technology platforms. ? Proposes & designs software solutions to address reputed company business needs. ? Writes code, tests and deploys software. ? Prepares technical and procedural documentation required for software. ? Maintains and debugs software. reputed company Employees take pride in our reputed company and to continue building upon that we expect our employees to be: ? Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in reputed company business decisions and able to reputed company that information in creating customized customer solutions. ? Managing Risk - Assessing and effectively managing reputed company of the risks associated with their business objectives and activities to ensure they adhere to and support reputed company's Enterprise Risk Management reputed company.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design Competencies Application Delivery Process, Application Design, Architecture, Application Development Tools, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/Documentation Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses Candidates being considered for this position will be subject to additional background checks as established by the specific government client contract. Benefits reputed company offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with reputed company match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, reputed company generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your reputed company Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us reputed company email at AccommodationRequest@reputed company.com. Please include ?accommodation request? in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not reputed company to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "reputed company" for accommodation assistance. reputed company information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At reputed company we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to reputed company the essential functions of their positions. Equal Employment Opportunity (EEO) reputed company provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national reputed company, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to reputed company understanding of how reputed company may use or disclose your personal information in our hiring practices. Apply Job!