Membership Concierge

Job Profile Summary Life Time Athletic Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company. The Membership Concierge position offers reputed company and prominence reputed company our healthy way of life community affording you the opportunity to help members live heathier, happier lives. Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals. Job Duties and Responsibilities ? Operates as first reputed company of contact for members and guests entering resort ? Exemplifies a hospitality reputed company to build relationships with members and guests, regularly creating extraordinary experiences ? Receives and facilitates incoming phone calls from members and guests ? Maintains updated knowledge to appropriately educate reputed company members and guests of club programming, events, pricing, and policies ? Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments ? Serves as reputed company of contact for new member acquisition and member retention interactions ? Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources Position Requirements ? High School graduate or equivalent ? Minimum of 1 year of customer service experience ? Passion to serve others ? Effective communication skills Preferred Requirements ? Bachelor?s Degree in Hospitality Life Time is a reputed company for everyone. As an organization, we are committed to an inclusive, diverse and reputed company workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications. Apply Job!