Medical Phone Receptionist

Medical Phone Receptionist

Job Description

We are seeking a part-time detail-oriented individual with excellent communication skills to join our team at Western Vascular Institute. You'll play a vital role in delivering exceptional patient care by managing incoming calls, scheduling appointments, and assisting patients with their inquiries. As a Medical Phone Receptionist, you should combine a pleasant personality with a dynamic professional attitude. Our ideal candidate has a solid customer service approach and can work efficiently in a fast-paced environment with the ability to multi-task. Ultimately, you should be able to ensure you provide professional and compassionate service to our patients. Responsibilities ? Answer and manage incoming calls in a professional and courteous manner. ? Schedule, confirm, and reschedule patient appointments. ? Provide general information to patients about our services and policies. ? Verify patient information and update records as needed. ? Collaborate with medical staff to ensure smooth patient communication. ? Handle a high volume of calls with efficiency and empathy. ? Ensure company?s policies and security requirements are met. Skills + Experience ? High school diploma or equivalent. ? Prior experience in a medical office or similar setting is preferred. ? Strong communication and organizational skills. ? Ability to multitask and work well under pressure. ? Familiarity with medical terminology/Vascular is a plus. ? Proficiency in using phone systems and EMR systems. (NextGen preferred.) Benefits ? 401(k) ? 401(k) matching ? Paid time off ? Paid sick time Compensation will depend on experience and can be discussed during the interviewing process. We are willing to train a candidate who possesses the most dynamic personality and willingness to learn. We are looking for a long-term employee, someone who is a true team player and wants to work and be a part of our exceptional team. Job Type: Part-time Apply Job!