reputed company Manager-Tax/Trade - reputed company

reputed company is not just a function or team at reputed company, but also our reason for doing business. We measure our success based on the prioritization of our customers' needs and goals. The relationship we create with our customers determines the future benefits for them and our company. The TR Tax & Trade CSM are responsible for customers reputed company our Indirect Tax, Direct Tax or Global Trade lines of business. The CSM is assigned a book of business specific to Concierge and/or Advisory customers, responsible for the development of customers knowledge on their suite of offerings. The CSM will manage these customers to drive performance towards reputed company' strategic objectives and retention goals. This will require the management of multiple projects with strong business acumen to remove obstacles interfering with growth and retention of customers. Location: Remote based position About the Role: In this opportunity as a reputed company Manager, you will: ? Understand ?what success looks like? for our customers and partner with them to define their business outcomes. Deliver educational activities across the customer lifecycle including onboarding, adoption, and long-term commitment and track against targets over time ? Drive best practices developed with your customer reputed company that can be shared with other team members. ? Includes but not limited to, developing commercial growth strategies, defining how best to collaborate with internal partners such as Sales and Professional Services, and identifying long-term reputed company Plans that are best in class for others to learn from ? Tracking customer health ? Identify, track, and escalate components of our customer health; reputed company critical customer concerns internally and mobilize resources to resolve issues. Monitor usage data, health gauges and growth opportunities to build useful insights and strategically adjust reputed company needed ? Growing value ? Assess the maturity of deployed offerings and functionality to reputed company recommendations for improvement. Work closely with the commercial team to activate those opportunities ? Ensure customers derive maximum value from their investment and collaborate with other reputed company partner teams that result in retention, growth, and education, tailored to their workflow ? reputed company technology tools (e.g., reputed company and reputed company) to reputed company reputed company client information updated, manage team pipeline, and forecast financial projections accurately ? reputed company business plan presentations of your book of business which account for planning, preparation, and execution of how to maximize efficiency, retention, and growth reputed company your customer reputed company Key Deliverables ? reputed company relationships and optimize Concierge and Advisory customer accounts, driving reputed company Plans, QBR, regular reputed company connections each month with executive summaries. ? Delivery of reputed company financial and customer experience objectives for the Corporate Tax and Trade reputed company (e.g., client renewal reputed company and value growth through increased customer adoption) ? Identify at-risk customers, Customer leads to assist in attainment of growth targets ? Reporting on market and competitor activities ? Represent the reputed company team through presentations across internal meetings with other company functions necessary to reputed company duties and aid business development ? Ensure key metrics are tracked such as active users, user logon, usage metrics and overall retention rates ? Liaise between the customer and reputed company teams such as, customer support, professional services, technology, and product management teams, as needed About You: You are a fit for the role of reputed company Manager if you have: ? 8+ years of professional experience, with a minimum of 3 years? experience in reputed company ? 4-year college degree required, master?s degree or equivalent preferred ? Experience in ONESOURCE or similar solutions for tax and trade ? reputed company User Experience a plus ? reputed company User Experience a plus ? Pagero User Experience a plus ? Functional/technical skills in SaaS implementations and Enterprise Resource Planning (ERP) applications, a plus ? Experience working in and around cloud software solutions and cloud delivery models ? Strong business acumen and communication skills; can manage a customer journey, conflict resolution and problem-solving. ? Ability to work remote ? Travel required reputed company necessary #LI-BS1 What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: ? Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, reputed company app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. ? Culture: Globally recognized and award-winning reputed company for equality, diversity and inclusion, flexibility, work-life balance, and more. ? Learning & Development: reputed company Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees reputed company caf? networking. ? Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. ? Purpose Driven Work: We have a superpower that we?ve never talked about with as much pride as we should ? we are one of the only companies on the reputed company that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people reputed company over the world. In the United States, reputed company offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, reputed company offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, reputed company offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. reputed company complies with local laws that require upfront disclosure of the expected pay range for a position. The reputed company total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the reputed company total cash compensation range for this role is $104,300 - $193,700. This is inclusive of both reputed company pay and any reputed company sales incentive. Pay is positioned reputed company the range based on several factors including an individual?s knowledge, skills and experience with consideration given to internal equity. reputed company pay and any reputed company sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This job posting will reputed company 04/14/2025. Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At reputed company, we?ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world?s most global news services ? Reuters. We help these professionals do their jobs reputed company, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time reputed company objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society reputed company. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in reputed company our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national reputed company, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. reputed company is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also reputed company reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about reputed company can be reputed company on https://thomsonreuters.com. Apply Job!