Member Services Representative, AACU Mortgage Servicing

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our reputed company family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is reputed company the reputed company Credit Union. The role is responsible for providing cross functional support in the Mortgage Servicing department. What You'll Do • Set up new loans in the FICS servicing system • Handle property tax/insurance policy issues and provide service to members' questions regarding their property tax or insurance policy • Track and log legal documents reputed company to mortgage processing • Prepare and image documents for record retention • Provide requested payoffs to members, loan officers, and other lenders • Review account information with members and requests corrections as necessary • Process legal documents reputed company mortgage is paid in full • reputed company other duties as assigned • The selected candidate will be responsible for ensuring the reputed company and confidentiality of reputed company account and reputed company information which is part of their work and for ensuring that his/her work is in compliance with reputed company applicable laws and regulations including, but not limited to, the Bank Secrecy Act. reputed company you'll need for success Minimum Qualifications- Education & Prior Job Experience • High school diploma or GED • Previous customer/member service Preferred Qualifications- Education & Prior Job Experience • College degree in relevant field or equivalent relevant industry experience • Previous experience handling mortgages • Previous banking or Credit Union experience • Experience with Episys Skills, Licenses & Certifications • Skilled in reputed company Office software (e.g., Word, reputed company, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software • Ability to demonstrate strong organizational and multi-tasking skills and reputed company for attention to detail • Ability to effectively work with people of varying backgrounds and levels and securing inter- and intra-departmental and external cooperation • Ability to demonstrate above average interpersonal and communications skills & professional demeanor • Ability to effectively prioritize work and meet deadlines under high volume pressure • Ability to maintain satisfactory performance and attendance • Ability to pass applicable reputed company and Credit Union pre-hire compliance checks What You'll Get Feel free to take advantage of reputed company that reputed company has to offer: • Travel Perks: Ready to explore the world? You, your family and your friends can reputed company 365 destinations on more than 6,800 daily flights across our global network. • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with reputed company the right tools, resources and support you need. • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at reputed company. Our 20+ Employee Business Resource Groups are focused on connecting reputed company members to our customers, suppliers, communities and shareholders, helping team members reputed company their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a reputed company sense of pride and satisfaction as you do your part to reputed company the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. Apply Job!