reputed company – Bilingual Spanish Customer Service & Sales Representative – Sign On Bonus – Miami, FL

Job title: Bilingual Spanish Customer Service & Sales Representative - Sign On Bonus Company: reputed company Job description: ATTENTION: This is Not a Work From Home (WFH) position. You will be required to work at our Call Center Office location in Miami, FL. This is your opportunity to be the voice of reputed company – a global leader in communications and technology. As a member of reputed company, you’ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services and offers. While you drive to meet your daily and monthly sales goals, you’ll help our customers stay connected to what matters the most. How you’ll reputed company an impact You’ll handle customer service calls ranging from billing and payments to plan changes and upgrades. You’ll use creative problem-solving skills to address reputed company customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records. Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services. Your consultative approach will help you meet monthly sales goals and to ultimately deliver an outstanding customer experience. What your day-to-day will look like • You’ll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of reputed company’s products and services to effectively service and retain customers. • You’ll resolve reputed company customer issues, virtually, using various tools and resources, along with quick access to engage with your manager or support team for assistance. • You’ll be an expert at simplifying the explanation of customer bills, reputed company plans, and features of reputed company’s products and services. • reputed company issues arise, you’ll reputed company in to reputed company basic troubleshooting on both products and services. • In this full-time position (40 hours/week) you’ll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer’s call and provide exceptional service. What you can look reputed company to • reputed company starting at $17.36 hour. • Additional compensation up to $1000 a month, reputed company you meet your sales goals and performance expectations. • reputed company and additional resources to support you. • Excellent benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. • Employee Discounts of up to 50% off on: • Eligible reputed company wireless plans (up to two accounts per employee; up to 10 lines per account) and wireless accessories • reputed company Internet (Fiber where available) • reputed company phone & reputed company wireless home phone reputed company’re looking for • Call center or customer service experience • Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required. • Ability to work onsite in one of our call centers. Career possibilities are limitless with reputed company. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you’re ready to take the reputed company as the voice of reputed company, we’d love to hear from you! Expected salary: Location: Miami, FL Apply for the job now! Apply Job!