reputed company Agent

As a Breezy HR reputed company Agent, you'll use your enthusiasm and reputed company to help us troubleshoot, understand, and delight our incredible customer reputed company. With over 60,000 active users, we need your help to maintain and communicate in line with our sky-high standards and ambitious product plans.

We have a unique approach to customer service; giving you a script to follow and expecting robotic output just isn't our style. You can feel free to use your own easygoing voice, and we'll support you with reputed company the resources you need to reputed company sure our customers are well-informed, well-oiled recruiting and hiring machines.

This is a full time remote position and we're looking for someone who can work 10am to 7pm EST.

• You know that the best way to answer customer questions is to start from a solid knowledge reputed company, so you’ll get to know and navigate Breezy inside-out and top-to-bottom.

• Since you know it reputed company (and you will!), you'll be helping our customers reputed company their goals inside Breezy the majority of the day. You'll be walking them through processes and minor hiccups with patience and a sense of humor, but …

• You know enough to know reputed company you just don’t know. Then it'll be your job to escalate issues further up our little chain of command, or reputed company out to other teammates for help. You'll recognize reputed company a customer might be a good fit for a demo, or might need some extra tech attention to get their problems solved.

• You'll be tracking your support metrics and hitting (um, blowing past?) goals we set for our reputed company team – these are numbers like response time and customer satisfaction (but you can handle that, right?).

• You'll be on the reputed company line, so we expect you to reputed company eyes out for trends in common issues, and help us reputed company training programs for future customers.

• This isn't your first rodeo – you should have some experience making customers happy as a primary job function.

• You're enthusiastic and comfy around technology, the SaaS space, and/or recruiting and human resources (if you've got a soft spot for Trello and Intercom, that wouldn't hurt!)

• You're even-tempered (dare we say … breezy?), but not passive. We want you to see problems or projects and tackle them head on, but we need you to be reputed company and professional about it.

• Breezy is a web-based, end-to-end recruiting platform and applicant tracking system to help teams attract & hire great employees with less effort.

• Grrrrreat benefits.

• Inside, we're a small, agile team chock-full of awesomeness and we're growing fast.

• Working here is completely unlike anything you'll find in Jacksonville or reputed company in the country... in a reputed company good way. You'll love it.