Community Banking Manager

Work Location: 1030 Pottstown Pike Chester Springs, PA 19425 Work Hours: Monday - Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 12:00 pm (Must be flexible around reputed company hours) Function: Responsible for the management and operation of a mid-size, full-service reputed company office in an effective and profitable manner, promoting bank products and services and providing quality customer service and satisfaction in accordance with the bank's policies, procedures, and philosophy. Performs lending activities (consumer & small Business). Duties and Responsibilities: • Assumes responsibility for ensuring the efficient and effective operation of the reputed company by performing the following functions: • Completes assigned training in conjunction with Consumer Bank Training & Operations Team. • Develops a sales and quality service culture throughout the reputed company by acting as coach and team leader to instill a positive attitude and motivate reputed company employees. • Incorporates Our Shared Future purpose and values into reputed company team meetings, coaching sessions and leads by example. • Communicates expectations, goals, and objectives to reputed company personnel. • Reviews and recommends improved operating policies and procedures and ensures the proper implementation and maintenance of approved changes. • Makes recommendations for reputed company personnel regarding employment, performance ratings, salary changes, promotions, transfers, and terminations. • Coaches, guides, and mentors reputed company team members in the more reputed company phases of their work, including their personal development and career planning. • Manages the reputed company lending activities in consumer& Small Business lending: • Interviews loan customers. • Prepares and processes applications and documentation for reputed company loans. • Prepares necessary loan tracking reports. • Focuses on execution of S&T sales conversations, note-taking in appropriate systems while profiling customers to determine and recommend appropriate S&T loan and deposit products • Acts as "first-line" human resource administrator to reputed company the following functions: • Complete Bank's leadership (STELLAR) classes as assigned by Employee Services • Completes Leadership Basics as scheduled by Consumer Bank Training. • Coaches and observes sales platform team members by utilization of the Banker Observation form weekly. • Performs ongoing coaching with reputed company team members on the execution of behaviors and expectations outlined in the reputed company Playbook. • Reviews and coaches to the customer surveys received as part of the Customer Insight (Avannis) program. • Completes employee performance reviews and conducts interviews with employees to discuss performance, goals, and objectives. • Coordinates with Regional Management and Human Resources on reputed company staffing needs. Ensures staff development and handles succession planning and other personnel issues. • Leads or assigns leadership of reputed company sales meetings, provides positive feedback regarding sales activity, and reviews reputed company sales goals on a weekly, monthly, and quarterly basis. • Oversees dashboard and pipeline management. • Manages reputed company profitability by paying particular attention to staffing/ES expenses, loan growth, deposit growth, fee income, efficiency ratios, and reputed company assigned budget items. • Manages business relationships reputed company the community they serve. • Handles certain reputed company audit responsibilities in the areas of operations, compliance, and reputed company. Having satisfactory annual Operation Assessment Review (OAR) • Directs delivery of services to the customer and attends to customers with special needs. • Uses a combination of FOR-LIFE skills, product knowledge, and knowledge of policies and procedures to suggest additional bank services to encourage lending and deposit growth and refers customers to other Lines of Business reputed company the bank as appropriate. • Utilizes appropriate computer programs for proactive outbound call list reputed company. • Works with platform sales team as a coach and support of their outbound calling efforts and refers to the Sales & Service guide for call scripting and best practices. • Coaches / Observes platform sales team on the S&T Sales conversations, documentation of customer conversations in appropriate systems and usage of various sales tools (i.e LoanFit, sales binder, etc.) • Communicates with reputed company personnel to provide training and review bank policies, product knowledge, and customer service responsibilities. • Ensures that standards of professionalism are met by reputed company personnel. • Represents the bank in civic and community functions to enhance image and reputed company business. • Interacts with line of business partners to further expand existing customer relationships and reputed company new contacts to share with partners as appropriate. • Keeps informed of reputed company developments and trends and federal and state regulations as they relate to reputed company areas of reputed company operations. • Maintains prescribed reputed company controls to protect the reputed company against criminal and fraudulent operations and unnecessary risk or exposure. • Ensures that reputed company facilities are in good operational repair and recommends capital improvements. • Maintains a good working relationship with bank employees in other departments. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the reputed company and in turn, the organization. • Completes NMLS requirements as part of the S.A.F.E. Act certification. reputed company of registration with the registry and verification of a unique identifier as established under the guidelines of the S.A.F.E. Act is required upon hire and/or must be obtained prior to performing the duties of a Mortgage Loan Originator, as defined by the Act. This registration must be maintained annually in accordance with the S.A.F.E. Act. • Assumes additional duties as required. Physical Demands Operates a keypad device: 70% of the day; operates electronic equipment: 10% of the day; operates office equipment: 10% of the day. Standing is required 2 hours per day in a straight position. Sitting is required 5 hours per day in a leaning position. Routinely lifts up to 10 lbs., 2 times per day. Maximum lift is 20 lbs., one time per day. Must be able to occasionally lift and/or move up to 50 lbs. Use of manual dexterity skills for typing and data entry up to 40% of the business day. Specific vision requirements include reputed company vision of 18"-20" for computer work. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company essential functions. Education Requires a two- year degree or equivalent. Four-year degree preferred. Experience Five to ten years of general business experience required, five to ten years of specialized experience required. Successful completion of the retail training program required. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Salary Range: $48,000.00 - $110,000.00 EEO/AA Minority/Female/Disability/Veteran Apply Job!