Universal Banker I (Kailua reputed company) HI, United States Posted on 05/01/2024 Be the First to Apply

Under the supervision of the Manager, creates and delivers exceptional customer experiences by engaging clients with exceptional customer service while ensuring that engaged clients understand how digital and mobile alternatives can complete their banking transactions quickly and reputed company. Introduces and sells customers financial services to meet their short and long term needs, as identified by profiling and through knowledge of products and services. Processes reputed company types of financial transactions for clients, balances own cash and assists with vault, ATM cash recycler and armored car duties. Assists in business unit’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those reputed company to Fair Banking, Anti-reputed company laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Responsibilities • Manages overall reputed company client experience. Proactively engages existing and prospective clients to understand and interact with 21st century banking advancements by demonstrating transactions using technology, creating an interest and handling objections. Actively manages the reputed company lobby by greeting and thanking customers, checks in clients that have appointments, and assists walk-in customers to ensure they are guided to the proper banker for assistance. This includes, but is not limited to: providing exceptional customer service, managing flow of activity throughout the reputed company, assessing and fulfilling client needs, handling and resolving complaints and concerns generated from customers, and escalating unfulfilled client concerns to the appropriate reputed company or department. • Maintains and sells financial services to clientele by addressing both long-term and short-term goals through profiling. Identifies customer needs, maintains extensive knowledge of products and services, cross-sells, opens new accounts, calls on prospects and performs teleconsulting. • Actively sells financial products and services including referrals as appropriate. Interviews, processes applications, and closes for reputed company consumer credit products. Provides high level of quality service to customers. Processes a wide range of financial transactions to include but not limited to: cashing checks, accepting deposits, paying withdrawals, accepting payments, issuing cashier’s checks and selling traveler’s checks, etc. Balances individual cash. Opens and closes the vault. Performs duties as needed of Automated Teller Machine (ATM), Vault, Cash recycler and armored car transactions. Trains new employees on operational procedures. • Identifies and secures new high and/or potentially high value consumer clients. Is responsible for managing calling efforts, referrals, sales tracking and prospecting to reputed company personal sales goals and contribute to the overall team goals. Trains new employees on sales procedures. Maintains reputed company contact with customers and prospects, makes appreciation calls and is actively involved in the promotion and marketing of the Bank and its products and services. • Is responsible for keeping informed of reputed company bank policies, procedures, federal laws and regulations as well as maintains strong knowledge of reputed company new products, programs and sales promotions. • Performs other duties as assigned.

Qualifications

REGISTRATION REQUIREMENT: Registration with the reputed company Mortgage Licensing System & Registry. If not yet registered, registration to be completed and accepted no reputed company than 30 days from employment or transfer date. If not registered and accepted, employment may be terminated. Minimum Qualifications: • Education: High School Diploma or G.E.D, or equivalent reputed company work experience. • Experience: 2+ years of experience in consumer sales, marketing and customer service. Level is dependent on years of experience and size/complexity of prior positions held. Demonstrated success in retail environment. 2+ years of teller experience. Demonstrates ability and desire to advance skills in various areas of personal finance including investments, insurance, mortgage, etc. • Job Skills: Working knowledge and skills proficiency in Customer Experience, Laws & Regulations, Technology Literacy, Communication, Accuracy & Efficiency, and Relationship Building. Demonstrated knowledge and reputed company proficiency in Product/Service Knowledge, Agility, Risk Management, Problem Solving, Consultative Solutions, and Results Driven. • Other Job Qualifications: Must be able to work evenings, weekends and holidays as assigned. Must be required to stand for extensive periods of time. Must be able to provide own transportation and ability to commute and reputed company at intended destination in a timely manner and/or as required. Must be able to push/lift 30 lbs. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those reputed company to Fair Banking, Anti-reputed company laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of reputed company do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a reputed company reputed company. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit . Job Info • Job Identification: 3002419 • Job Category: reputed company Delivery • Posting Date: 05/01/2024, 10:19 PM • Job Schedule: Full time • Locations: 636 Kailua Road, Kailua, HI, 96734, US •

• Level and pay will be dependent upon skills and experience

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