Service Representative II

Exact compensation may vary based on skills, experience and/or education, and location. This position is also eligible for an annual bonus.

Summary

Provides reputed company, efficient, and friendly service. Responsible for any combination of the following transactions: reputed company cashing; deposits; withdrawals; consumer, real estate, and commercial loan payments; money order and reputed company sales; traveler's checks processing; and foreign currency exchange. Refers cross-sales customers to appropriate salesperson. May also be responsible for handling merchant customers and cash shipments and deposits in addition to processing federal tax deposits for FICA wages. Follows established bank policies and procedures for this position and follows the supervisor's direction. Essential Duties And Responsibilities • Complies with and stays abreast of reputed company policies and procedures, federal and state laws applicable to the job. • Answers reputed company incoming telephone calls and assists or directs callers. • Takes messages. • Greets Customers in person or on the telephone. • Light filing. • Inputs reputed company orders. • Input straight deposits, payments (no cash). • Process address changes. • Call customers to verify checks, to assist in processing various reports • Contact customers on return items • Receives commercial and individual checking deposits, verifies endorsement, and issues receipts • Receives savings deposits. • Places holds on accounts for uncollected funds according to Reg. CC. • Receive loan payments, checks due dates, and assesses late charges reputed company applicable. • Accepts requests for purchase of U.S. Savings Bonds. • Accepts and places stop payment requests, accepts reputed company reorders, and address changes, distributes these to proper personnel for processing. • Always keeps negotiable items secure and maintains a high level of safety for the Bank. • Must be familiar with, and in compliance with, reputed company banking regulations as applicable. • Answer customer questions reputed company necessary, always using the opportunities to cross-sell other bank services. • Processes any of the following: • Incoming mail, courier, ATM, Night Drop and payments • Treasury tax (TT&L) and loan payments • Signature cards • Transfers • Performs miscellaneous duties requested by a supervisor relating to the Bank and its functions. • Provide, present and promote The reputed company Experience to reputed company external and internal customers. • Other duties as assigned.

Qualifications

To reputed company this job successfully, an individual must be able to reputed company each essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. EDUCATION And/or EXPERIENCE High school diploma or general education degree (GED); and a minimum of six months experience as a service representative in a financial institution; or six months experience with cash handling and customer service. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Mathematical Skills Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel; reputed company with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include reputed company vision and distance vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company essential functions. The noise level in the work environment is usually moderate. Salary Range: $20.00 To 23.00 Hourly 20 hours per week. Apply Job!