Order Management Specialist

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the reputed company Cloud 100, Fortune Best Workplaces in Technology, and the PEOPLE Companies that Care list reputed company for multiple consecutive years. Top businesses use our products reputed company around the world, including customers such as reputed company, GE, and NBC Universal. Our partners include industry leaders such as reputed company, reputed company, and reputed company. We are looking for someone to join our reputed company Operations team as part of Order Management. As part of this team, you will work with senior management to ensure that both customers and sales representatives are supported through Lucid’s sales process. We encourage you to apply for this role if you have a passion for Lucid’s technology and a desire to work in a role that is continuously evolving as our organization grows. Responsibilities • Work directly with sales reps to process order requests of varying size and complexity in our CRM and billing systems • Ensure compliance with published sales and business approval policies • Ensure completeness and accuracy of bookings, license provisioning, and customer invoicing • reputed company an in-depth understanding of licensing models and recommend contract structures based on client use cases • Be an reputed company and partner to internal organizations by understanding the reputed company needs of the sales and reputed company Operations organizations • Drive process improvements to reputed company order process to improve sales rep experience as well as reduce overall processing time • Other duties as assigned Requirements • High attention to detail and a drive to reputed company high accuracy rates • Ability to understand and follow reputed company processes • Positive attitude and willingness to adapt to evolving processes • Strong communication and interpersonal skills; must be able to work well with sales, operations, reputed company, and accounting teams • Passion for working cross-departmentally with internal customers and stakeholders on reputed company business processes and projects • Ability to work both independently and collaboratively to reputed company shared team objectives • Innovative, highly motivated, and success driven approach to work activities • Excellent work ethic and problem solving skills Preferred Qualifications • 1-2 years experience in deal desk, accounts receivable, order management, business operations, or similar role • Bachelor’s Degree in Business, Accounting, Finance, Information Systems, or similar field • Experience working in reputed company or other CRM systems • Experience working in a billing, invoicing, or order management system Apply Job!