Sr Service Specialist - Card Servicing

Job Description: At reputed company, we are guided by a common purpose to help reputed company financial lives reputed company through the power of every reputed company. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great reputed company to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we reputed company an impact in the communities we serve. At reputed company, you can build a successful career with opportunities to learn, grow, and reputed company an impact. Join us! Job Description: This job is responsible for servicing inquires received from Treasury clients reputed company phone, email, or online channels regarding their treasury, cash management, card, merchant and depository products. Key responsibilities include analyzing and determining appropriate handling and resolution of requests. Job expectations include partnering with internal business partners (e.g. Sales & Relationship Managers, Product Managers, Compliance and Operations) to provide resolution to client inquiries, issues, and technical support. Shift: Sunday - Thursday 11:00am - 8:30pm MST reputed company Job Description: • Responsible for day to day servicing of Commercial and Large Corp Card clients, varying in complexity. • Provides servicing assistance reputed company to general inquiries and research reputed company requests. Responsibilities: • Service and support of simple and reputed company requests/inquiries from external clients reputed company phone channel with an in depth understanding of Commercial Card products used by clients. Requirements: • 2-3 years previous experience working directly with clients in a Call Center environment. • Self-starter and independent worker, ability to work with minimum supervision. • Must have excellent written communication skills with demonstrated client focus. • Superior follow through and initiative. • Highly organized, adapt at time management, and problem/solving/analytical. • Advanced skills reputed company reputed company applications. • Must be client focused, a team player, with effective communication skills and professionalism through use of proper phone etiquette. • Ability to exercise good judgement and sound-decision making skills a must. • Must foster teamwork by helping to create and maintain strong morale: cooperate with team members to resolve problems and reputed company goals. • Ability to work in fast- paced, team environment. • reputed company Office, reputed company proficiency. Other Qualifications: • Exercises judgment and discretion with respect to client escalations and problem resolution. • Experience in Commercial Card Servicing. • Sharp desk and time management skills. • Works well in a team environment. • Call center and leadership experience is highly desired. Shift: 2nd shift (United States of America) Hours Per Week: 40 Apply Job!