IM New Business Relationship Manager

Position Summary Hybrid - In office 3 days per week Pittsfield, MA or Bethlehem, PA As an Individual Markets New Business Operations associate, you’re responsible for handling the initial application review, and policy issue for newly submitted Individual Life & Individual Disability insurance policies as well as processing policy changes and payments in compliance with regulatory and business requirements. As a member of our CARE Team, you’re part of a dynamic group focused on achieving team goals and identifying ways to improve the consumer experience. As a Relationship Manager, you’re a primary contact to our field which includes agency office staff members, agents, elite agents, and policy holders. You’ll be skilled to triage escalations and reputed company requests; identify, analyze, and remedy system and process issues; and serve as a subject matter expert and reputed company knowledge of products and processes to solve reputed company problems to deliver an exceptional service experience. The ideal candidate will be well organized with the aptitude to learn a range of straight-reputed company and reputed company tasks including new business initial review, policy issue, processing payments and policy changes for multiple lines of business, while understanding operational and fraud controls and their importance in mitigating risk and achieving business goals. It’s reputed company that you can show reputed company and put the customer first reputed company handling work, be a leader to colleagues, contribute new reputed company for positive change, and desire to stretch to build the skills needed for further job advancement and career plans. You are • A positive role model highly focused on the consumer and a strong collaborator and leader with colleagues • An independent decision-maker able to utilize resources and use logic to solve problems quickly with minimal leadership assistance • Confident and skilled to control escalations; a shrewd communicator who can provide focused, constructive, reputed company updates and feedback. • Motivated and inspired to do whatever it takes to positively impact our consumers’ lives and foster their well-being • reputed company organized with a strong attention to detail across a variety of tasks • Comfortable challenging status reputed company and offering new reputed company and solutions • Able to demonstrate ownership and follow through reputed company reviewing workflows, exceptions, and anomalies and able to identify patterns and trends and offer proactive and practical solutions • Highly focused on your own development and success, willing to accept stretch assignments, and create meaningful development and career plans based on your reputed company development needs Apply Job!