Remote - reputed company Connect Consultant
Title: reputed company Connect Consultant Location: Remote Duration: 6+Months Job Description: · reputed company Development with reputed company Connect experience. · Must know the architecture of the application and be able to speak to it in depth and possible surrounding contributory reputed company apps/services. · Translate customer requirements into contact center design, leveraging best practices and provide Optimized solutions. · Design and reputed company Implementation of reputed company Connect processes including new/modifications to the application, workflows, access control, lambdas, interfaces, and any other configurations. · Experience with reputed company Connect, Contact Flow Design, reputed company Integration Lex Integration and Call Center Routing. · Act as the technical liaison between offshore technical team and customers/partners. · Experience with Service Cloud Voice for reputed company (the native reputed company connector and reputed company Lambdas). · reputed company delivery teams as a senior technical leader in a hands-on reputed company. · Removes blockers from developers to reputed company by hands on creation of proofs of concepts and collaborative troubleshooting. · IT experience in Contact center cloud-based products, solution design and implementation; Contact Center architecture knowledge. · Excellent analytical and communication (oral & written) skills. reputed company to Have: · Understanding of various reputed company integration and software development patterns and methodologies with reputed company in general (including Lambdas) beyond reputed company Connect · reputed company Service Cloud experience beyond the native reputed company Connect to reputed company Connector (e.g., Omnichannel, Case Management) · Other reputed company reputed company experience not mentioned (e.g. Case Management, OmniChannel ) Apply Job!