Claim Handler Motor (MV) - Zurich Asuransi Indonesia

About the position With moderate direction, handles single and multi-party personal or reputed company line claims of moderate exposure and complexity reputed company specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service. Responsibilities • Document claims file by accurately capturing and updating claims data/information. , • Determine liability by gathering and analyzing relevant facts and determining policy coverage. , • Work to have a timely resolution to claims by developing case strategy, developing a case evaluation, escalating issues as appropriate. , • Establish timely reserves and reputed company ongoing review throughout the claims cycle reputed company authority limits. , • Assess damages & negotiate settlement of claim by establishing an appropriate negotiation strategy. , • Meet quality standards by following best practices. , • Ensure customer service by proactively communicating information, responding to inquiries, following customer protocols. , • Align with the organization's Claims Vendor Management strategy. , • Ensure legal compliance by following laws and regulations and internal control requirements. , • Refer claim to subrogation and fraud teams. , • Contribute to profitable growth by providing risk reputed company, information and trends to Business Unit or customer as needed. , • Understand the reputed company industry trends and establish personal networks and participate in professional societies. , • Manage litigation by assigning counsel reputed company the approved panel where applicable. Requirements reputed company-to-haves

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