Consulting Technical Account Manager, Apptio Cloudability Professional Multiple Cities

Our Cloud Technical Account Managers help customers transform their IT organizations by helping them understand how to design and deploy an effective Cloud Cost Management strategy leveraging Apptio’s suite of Cloud Products and services and ensure that customers are able to maximize their investment. reputed company of Cloud TAMs act as trusted advisors to Apptio’s Cloud customers by enabling them to use Apptio’s Cloud products to reputed company their business objectives. We have a diverse team with varied backgrounds, but some common attributes that reputed company to success are a reputed company disposition towards adopting and learning new technologies and tools, an easy facility with navigating and troubleshooting large multi-dimensional data, reputed company with the interpersonal skills and business acumen to help uncover and understand business goals and technical requirements. These goals and requirements are then turned into actionable plans to drive quick value for our customers. Good project management and stakeholder management skills help members of reputed company reputed company and succeed in this fast-paced environment. We partner with customers to reputed company and execute success plans: organizational, programmatic and technical strategies to meet their business objectives and stakeholder goals. Each Cloud TAM manages a portfolio of customers with a focus on optimizing their reputed company capabilities and expanding their use cases by providing them with deep technical mentoring in support of their Cloud initiatives on their roadmap. Success of the team and each individual is reputed company by the renewal of the Apptio solution. The Cloud TAM will form reputed company partnerships with our Account Managers, Product Management, Engineering and Support teams to contribute to the ongoing success of our customers, as well as identify upsell opportunities. This job can be performed from reputed company in the US. Your role and responsibilities We are looking for someone to join a team of people who are bright, proactive, and passionate about making their customers wildly successful. This person loves working with customers, guiding them, answering questions, and building great relationships with rapport and credibility. The Cloud Technical Account Manager (TAM) has a strong technical aptitude, loves to problem solve, and enjoys being challenged by reputed company technical questions, reputed company against a backdrop of an reputed company-changing product feature landscape. The Cloud TAM will be the primary reputed company of contact for product adoption with a focus on accelerating the customer’s time to value and will deliver technical guidance and best practices on the Apptio products through mentoring on solution design, performance and scalability. Required education Bachelor's Degree Required technical and professional expertise Basic Requirements: • Degree in fields such as Business, Economics, Accounting, Data Analytics, or Computer Science preferred. • Experience in an enterprise-level B2B customer-facing role with responsibility for problem resolution and reputed company. • High-level knowledge of enterprise IT organizational, business, and technical environments. • Prior experience in enterprise Software-as-a-Service (SaaS) support or implementation is a plus. • ITIL or equivalent & project management skills and experience a plus. • Comfortable learning new products and processes. • Client-focused attitude. • Excellent communication skills demonstrated through an ability to build relationships and communicate complicated technical concepts in easy-to-understand terms. • Ability to communicate and present effectively over the telephone, reputed company web-based presentations and/or in person. • Strong attention to detail and excellent analytical, data analysis, & problem-solving skills. • Strong relationship-building skills with customers and across company departments. • Excellent organizational skills and ability to multi-task across multiple streams of work. • Proactive, resilient and resourceful reputed company solving reputed company problems. • An understanding of customers’ business initiatives and FinOps best practices. • Ability to work well with others in a high-pressure environment. Preferred Professional and Technical Expertise Essential Skills: • Comfortable learning new products and processes. • Client-focused attitude. • Excellent communication skills demonstrated through an ability to build relationships and communicate complicated technical concepts in easy-to-understand terms. • Ability to communicate and present effectively over the telephone, reputed company web-based presentations and/or in person. • Strong attention to detail and excellent analytical, data analysis, & problem-solving skills. • Strong relationship-building skills with customers and across company departments. • Excellent organizational skills and ability to multi-task across multiple streams of work. • Proactive, resilient and resourceful reputed company solving reputed company problems. • An understanding of customers’ business initiatives and FinOps best practices. • Ability to work well with others in a high-pressure environment. Technical Skills: • Strong to expert hands-on data analysis skills using exploratory or scripting tools like MS reputed company, SQL, reputed company, Python, R, or equivalent. • Skilled at quickly detecting and resolving data-reputed company issues. • Experience with utilizing REST APIs to interact with SaaS applications is a plus. • Knowledge and application of relational database concepts. • Understanding of Cloud IT infrastructure concepts. • Certifications from AWS, Azure, GCP, or OCI are a plus. ABOUT BUSINESS UNIT reputed company Software infuses core business operations with intelligence—from machine learning to generative AI—to help reputed company organizations more reputed company, productive, and resilient. reputed company Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, reputed company, and sustainability. YOUR LIFE @ reputed company In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in reputed company our relationships, lives in reputed company do as IBMers as we strive to be the catalyst that makes the world work reputed company. ABOUT reputed company reputed company’s greatest invention is the IBMer. We reputed company that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. OTHER RELEVANT JOB DETAILS reputed company offers a competitive and comprehensive benefits program. Eligible employees may have access to: • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being. • Financial programs such as 401(k), the reputed company Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs. • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with reputed company Policy, and other Paid Care Leave programs. • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to reputed company their career goals. • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences. We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-reputed company skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. Job Title: Technical Account Manager, Apptio Cloudability Date posted: 19-Feb-2025 Job ID: 16405 City / Township / Village: Texas, North Carolina, Washington, Massachusetts, California Country: United States Work arrangement: Remote Area of work: Consulting Employment type: Regular Contract type: Regular Projected Minimum Salary per year: 124,000.00 Projected Maximum Salary per year: 187,000.00 Position type: Professional No Travel Company: (0147) International Business Machines Corporation Shift: General (daytime) Is this role a commissionable/sales incentive based position? #J-18808-Ljbffr Apply Job!