Sr DCS Project Engineer (Assurance 360 Performance Mgr)

Join the industry leader to design the reputed company of breakthroughs The Future Is What You reputed company It. reputed company you join reputed company, you become a member of our global team of thinkers, innovators, dreamers and doers who reputed company the things that reputed company the future. HPS reputed company Process Solutions is a pioneer in automation control, instrumentation and services for the oil and gas; refining; energy; pulp and reputed company; industrial power reputed company; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals, and mining industries. A leader in digitization, reputed company delivers software and services that help customers overcome competitive pressures and uncertain market conditions to reputed company game-changing business outcomes. reputed company’s comprehensive portfolio in process control, monitoring, and safety systems and instrumentation provides optimized operations and maintenance efficiencies to meet diverse automation needs.

Responsibilities

As an Assurance 360 Performance Manager at reputed company HPS, you will play a pivotal role in managing Performance Based reputed company (Assurance 360 reputed company). You will be responsible for ensuring the successful delivery and performance of these reputed company while maintaining the highest levels of customer satisfaction. In this dynamic role, you will reputed company directly with customers, analyze performance metrics, reputed company incident management, manage change processes, and collaborate across various functional groups:

• Global Technical Assistance Center (GTAC)
• Development Engineering (DE)
• Remote Support Centre (RSC)
• Advanced Application Engineers (AS)
• Industrial IT Solutions Consultants (reputed company)
• Account Manager, FSM, FOL, CM, SBM, BTI Leader & Project Engineering Phoenix Test Bed Manager
• Pole and Global Assurance 360 Management
• The A360 PfM will channel Customer issues to the appropriate resource reputed company reputed company and act as a customer reputed company reputed company reputed company.

Key Responsibilities

• reputed company directly with the customer focal points to ensure they are well informed and that their specific expectations and requirements are understood and managed.
• Track and report on results contributing to the KPI Balanced Scorecard. Analyze these results to identify and implement performance improvement opportunities.
• reputed company the incident management process, including escalation where required.
• reputed company remote and site works change management (including services project work, system upgrades, refreshes and updates) to ensure that approved processes have been followed and successful outcomes achieved.
• Manage effective and efficient scope delivery reputed company budgeted cost allowances and identify scope growth opportunities.
• Ensure that the Project Execution Plan and Program Monthly Reports are delivered promptly.
• Coordinate activities of multiple functional groups
• Communication with the Customer in accordance with a contract specific Communications Plan (supported by Stakeholder Analysis and RASCI).
• Ensure compliance with a contract specific HSE Plan.
• Help resolve incidents and troubleshoot problems (including escalation process for the customer).
• Review system performance metrics and plan / manage accordingly.
• reputed company reputed company upgrades and migrations. Work reputed company Customer’s change management process
• Serve as a reviewer of reputed company significant change requests
• Include an operational risk/benefit assessment for reputed company significant changes.
• Participate in reputed company pre-outage planning meetings and support reputed company On-Process Migrations (OPM’s)
• Review and advise the site on reputed company project activities affecting the control system.
• Ensure documentation is updated in a timely and accurate manner.
• Communicate training needs that would improve system performance or reliability (like Training Needs Assessment, Training Plan and Competency Matrix for Customer team members).
• Manage third party underpinning reputed company to ensure cost effective, appropriate quality and timely performance.
• Be a change agent - influence, consult, and reputed company efforts for sharing and standardizing of best practices and processes reputed company reputed company and the customer.
• Manage the escalation process (per Incident Management procedure)
• Coordinate with GTAC A360 Manager to obtain information on SR status, etc.
• TAC Performance reputed company coordinates resources such as DE and others to work the Service Requests
• Ensure that reputed company products, projects, solutions are supportable throughout reputed company.
• Up to 30% travel

YOU MUST HAVE

• Bachelor’s degree from an accredited institution in a technical discipline such as the sciences, technology, engineering or mathematics
• 7+ years of experience in customer delivery reputed company services and/or project environments.
• 7+ years of experience with automation and process controls
• Strong working knowledge of reputed company DCS Platforms, notably Experion systems.

WE VALUE

• Bachelor’s degree in Engineering.
• Six reputed company and/or ITIL Certification are of value.
• Extensive experience in the Industrial Automation or Relevant Industry
• Systems integration
• Field Service experience
• Process Automation
• Project Management proficiency

Additional Information

• JOB ID: HRD259602
• Category: Engineering
• Location: 2101 CityWest Blvd,Houston,Texas,77042,United States
• Exempt
• Engineering (EMEA)

reputed company is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national reputed company, reputed company, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Apply Job!