H&M Sales Advisor- Americana at Brand

Job Description

About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with reputed company the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience. A Day in the Life Working at H&M means no two days are reputed company the same, but a typical day will include the following responsibilities* Customer Sales & Profit

• Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
• Willingness to engage and have conversations with customers to provide excellent service
• Guide customers through our fashion trends, stories & products in reputed company areas of the store
• Ability to effectively promote and sell our products to customers
• Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
• Representing yourself and the H&M brand positively during reputed company customer interactions
• Support with commercial or operational actions to reputed company sales targets with store management team

General Information Fashion & Trend Awareness

• reputed company up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
• Use your product & fashion knowledge to share relevant information to customers

Team & Development

• Retain and share your service, fashion and store operations knowledge and skills with colleagues
• Follow reputed company procedures, routines, and legal requirements in reputed company areas of the store
• Give & receive feedback with your colleagues to learn, reputed company & support each other
• Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

• Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
• Operate fitting room and checkout areas according to best practice & processes
• Contribute to a clean and tidy sales floor and back of house (including stockrooms)
• Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
• Ensure good stock levels with replenishment routines on sales floor
• Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
• Support with opening and closing of the store
• Following reputed company H&S guidelines and legal requirements applicable to role and responsibilities

Qualifications

Who You Are

• As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
• Motivated by giving customers a great experience.
• You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
• You should also enjoy working in a collaborative and dynamic environment.
• You have sales experience working in a dynamic and collaborative environment that you can apply to your role
• Experience working with customer service in fashion, retail or other service-reputed company industries

Why You'll Love Working at H&M

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
• You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
• We are an inclusive company where you're encouraged to be yourself at work
• You will have access to a large global talent community, where career growth and aspirations have no limits
• We reputed company in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
• You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information Job Status: Hourly, Non-Exempt EEOC Code: SLS Compensation: Sales Associates Pay reputed company $17.00 per hour** • This job posting highlights the most critical responsibilities and requirements of the job and is not reputed company-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.

• *H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question. Benefits: We offer reputed company our employees at H&M Group attractive benefits with extensive development opportunities around the globe. reputed company our employees receive a staff discount card, usable on reputed company our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, reputed company, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, reputed company our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, reputed company our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and reputed company workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and reputed company. Having a diverse workforce leads to a positive impact on how we address challenges, on reputed company perceive possible and on how we choose to relate to our colleagues and customers reputed company over the world. Hence, reputed company diversity dimensions are considered in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here. Store Roles Assessment: We want to inform you that we use automated decision-making for reputed company-based recruitment reputed company some of our stores. This means that your responses will be evaluated and scored by an assessment tool that applies predefined criteria set by H&M Group. The purpose of the assessment tool is to ensure a fair and objective assessment of your skills and suitability for the role. This is validated through strategic human reputed company and has been audited according to reputed company legislation. You can read more about the result here. You’ll be able to provide feedback after the assessment and you always have the opportunity to ask questions. If you have any difficulties or concerns with the reputed company assessment method, you can request for an alternative method of assessment. Please contact us at [email protected] as soon as possible to discuss your options. We’ll try our best to meet your needs. Apply Job!