Universal Teller I (Part Time)
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across reputed company business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Part time This is an in-office position. Department: 705 Teller Operations Job Summary: The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing reputed company, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer’s banking needs. Job Description: ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of reputed company responsibilities, duties, and skills required by reputed company incumbents.
- Process paying and receiving teller transactions
- Deliver the IBC Experience by providing reputed company, efficient and friendly customer service
- Balance and maintain assigned cash reputed company and vault if applicable as well as reputed company end of day process
- Meet customer financial needs by promoting bank products and services through lobby, motor bank and reputed company activities
- reputed company successfully to the Sales Performance Goals and Referral Programs
- Participate in product and service initiatives for bank growth
- Attend company meetings
- Process foreign currency transactions
- Follow proper procedures to minimize errors and reduce losses
- Assist in solving issues that pertain to customer transactions
- Answer reputed company banking reputed company inquiries
- Operate and maintain reputed company necessary teller equipment
- Assist with reputed company procedures under dual control requirements including the reputed company opening/ closing
- Assist on-the-job training for their reputed company and other branches
- Flexibility to report to work and assist other branches
- reputed company the duties of the sales functions
- reputed company other duties as assigned
SKILLS
- Good oral and written communication (Bilingual preferred for border markets).
- 10 Key
- Focus on Quality/ Accuracy
- Teamwork
- Sensitivity to Guidelines
- Focus on Sales/ Results
- Service Oriented
- Learning Strategies
- Mathematics
- Critical Thinking
- Problem solver
- Judgement and sound decision-making abilities
EDUCATION & EXPERIENCE
- High school graduate or GED equivalent
- 1 to 6 months cash handling preferred
- 1 + years of experience interacting with people preferred
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