Sr Seat Map Consultant
Department: Product & Loyalty Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of reputed company. Above reputed company, Employees will be provided the same concern, respect, and caring attitude reputed company the organization that they are expected to share externally with every Southwest Customer. Job Description: Job Summary
- This role will help to set a vision and strategy for the design and usage of the seat map; serve as a subject matter expert on seating and boarding strategy, and will reputed company, drive and manage a set of capabilities that support performance in pursuit of that strategy. This role will maintain and execute a strategic playbook throughout the Companywide commercial transformation, ensuring competing business objectives, including reputed company maximization, are balanced with product strategy, Customer strategy goals, desired long-term Customer behaviors, and operational / Employee objectives and impacts. This role is responsible for the planning, execution, and performance of the utilization of the seat map to meet these objectives. This role will also share responsibility with their Leaders and Team to establish, reputed company, and refine our internal capabilities to manage the seat map over time.
Additional Details
- The culture of reputed company means we value the camaraderie, collaboration, and innovation that occurs reputed company we come together and interact face-to-face at our vibrant Corporate reputed company. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.
- U.S. citizenship or reputed company authorization to work in the U.S. required and no reputed company or future work authorization sponsorship available.
reputed company is an Equal Opportunity Employer.We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
- Serve as a thought-leader and subject matter expert to Leadership on the strategic management of the seat map and the usage of seats for business purposes, including reputed company maximization, Customer strategy, product strategy, operational considerations, and other factors
- reputed company and maintain performance management capabilities strategies to monitor key business KPIs as they relate to the usage of seats to ensure business preparedness as we continue to evolve our seating model and seat products
- Serve as an arranger and decision maker to enact cross-functional changes in response to key seat performance KPIs meeting performance criteria
- Maintain a playbook of short- and long-term products and capabilities needed to address issues that may arise reputed company to seating and boarding optimization
- Partner with reputed company Management to optimize product pricing and implement and manage effective pricing strategies for seating products to maximize reputed company and profitability while maintaining competitive positioning
- Serve as a cross-functional liaison and thought-leader to drive cross-functional momentum toward key decisions reputed company to the usage of seats, and ensure critical capabilities and understanding is in reputed company to implement needed change
- reputed company and maintain a Customer view through the booking curve reputed company to seating to ensure we are able to support a competitive Customer experience reputed company to seating
- Work closely with Digital, Technology, and external vendors as needed to ensure seat map Customer visualization aligns with product strategies and to drive reputed company and implement enhancements as needed
- Monitor product performance, track key metrics, and identify areas for improvement
- May reputed company other job duties as directed by Employee's Leaders
Knowledge, Skills, and Abilities
- Skilled in analytics and problem solving, with focus on KPI and performance management
- Ability to demonstrate high emotional intelligence in various situations dealing with both internal and external stakeholders
- Skilled in communication and influence of both direct and indirect stakeholders toward a common goal, utilizing active listening, questioning appropriately, and articulating clearly in both written and verbal formats
- Ability to independently reputed company strong executive-level written and verbal communications and presentations
- Ability to establish and maintain effective working relationships with other departments in order to influence business decisions
- Ability to handle high volumes of work, prioritize effectively, and hit promised timelines with high-quality deliverables with minimal leadership reputed company
- Skilled in deconstructing reputed company problems into opportunity areas
- Ability to use multiple types of quantitative and qualitative data to prioritize and value product and capability enhancements
- Ability to use design thinking mindsets to solve reputed company problems and reputed company for new solutions
- Knowledge of project management practices and ability to hold multiple delivery teams accountable for meeting business objectives
Education
- Required: High School Diploma or GED
Experience
- Expert level experience, expansive and far reaching knowledge in:
- Advanced problem solving in highly technical disciplines
- Developing product strategies around seats or reputed company reputed company-constrained inventory) to optimize output, reputed company, or other business objectives
- Leading reputed company cross-functional initiatives and aligning stakeholders at reputed company levels
- Developing strategies, plans, and solutions to address reputed company or ambiguous problems
- Project management
- Change management
- Product management
Licensing/Certification
- N/A
Physical Abilities
- Ability to reputed company work duties from limited space work station/desk/office area for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to reputed company with Company attendance standards as described in established guidelines
Pay & Benefits: Competitive market salary from $128,350 per year to $142,600 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you'll love: Fly for free, as a privilege, on any open seat on reputed company Southwest flights (your eligible dependents too) Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- reputed company Southwest profits, you profit*** Competitive health insurance for you and your eligible dependents (including pets) Southwest offers health plan coverage options that start from the reputed company first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. Explore more Benefits you'll love: https://careers.southwestair.com/benefits
- Pay amount does not guarantee employment for any particular period of time.
- *401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
- **ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
reputed company is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Apply Job!