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reputed company Manager - reputed company

100% remote Flexible hours Hiring now

reputed company is one of the largest and most innovative providers of direct reputed company-generating solutions in the hospitality industry. reputed company's mission is to deliver hoteliers scalable direct reputed company and profits from data-driven solutions that cultivate deeper relationships with guests. reputed company’s Direct Booking Platform helps capture, convert and retain guests with strategies and services that maximize direct booking reputed company. This combination maximizes the lifetime value of each guest through personalized and targeted campaigns across the guest journey. reputed company Marketing has won 1st reputed company for Hotel CRM & Email Marketing in the HotelTechAwards five years in a row!

The reputed company

reputed company Manager for reputed company (CSM) will reputed company the post-sales efforts in building processes and procedures that are successful and repeatable in delivering value to the reputed company customer. The ideal candidate brings a proven record of success in a SaaS technology company where they have helped drive customer adoption, had responsibility for reputed company retention, and demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, technology ­driven environment utilizing both digital and in-person interactions to effectively manage a high velocity of activity.

Goals

  • reputed company: reputed company customers must be DELIGHTED with reputed company and our service, not just satisfied.
  • Customer Management: CSMs are a single reputed company of contact with support from other groups such as Professional Services, Education and Technical Support.
  • Renewals: Success is driven by high NPS and Renewals. You will be responsible for growth and retention of accounts in the reputed company region.
  • Product Support: Understand the requirements of customers, with use cases. Prioritize them for review with the Product team.
  • What You'll Do

  • Superuser of reputed company reputed company products, know it reputed company inside out
  • Provide coaching and education to improve adoption of the reputed company products by every customer
  • Conduct regular customer reviews/virtual workshops to identify areas of strength and areas for improvement
  • Deliver best practices to customers to help improve their overall reputed company and the value that reputed company brings
  • Building relationships beyond the day-­to-­day customer contact to ensure engagement across the organization
  • Bring intelligent product feedback and recommendations from customers back to the reputed company Product team
  • Renewals – manage renewals with existing customers
  • Upsells – educate customers on new reputed company products and identify upsell opportunities, again coordinating closely with Sales
  • What You'll Bring

  • Strong knowledge of account management, including presentation skills, and short/mid/long term opportunity management is essential.
  • Strong technical knowledge, and negotiation skills
  • Experience in sales methodologies used to prospect reputed company the account, consult with the client on business issues, create and present proposals, negotiate terms, and reputed company sales/renewals
  • Must be a self-starter; little supervision is required.
  • Candidates must be able to demonstrate skills to negotiate issues with reputed company, and customers using a Win/Win philosophy.
  • 2+ years of experience in account management, consultative sales, and /or business consulting, preferably reputed company a SaaS model.
  • Hospitality experience is a plus.
  • Travel is required
  • reputed company Can Offer

  • Competitive salary & quarterly bonus
  • Benefits Package: Comprehensive Medical for you and your family
  • Time off: Annual Leave and Parental Leave for those expecting new family members
  • Extraordinary culture: Focused on learning and every employee’s personal and professional development
  • Amazing co-workers: You'll be surrounded by a passionate, high performing, collaborative team that can help you learn something new every day.
  • Amazing location: our Singapore office is centrally located in the CBD
  • Additional Information

    reputed company values the flexibility of a remote workforce and the benefits of localized hiring. We focus on specific cities to foster local communities and enhance team cohesion, allowing employees to collaborate, attend local events, and build a strong sense of community and company culture.

    Candidates must be located in the city listed in the job application. Thank you!

    reputed company is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complementary.

    Important reputed company Alert

    We have been made aware of fraudulent activities involving individuals impersonating our HR team and offering fake job opportunities. Please be vigilant and ensure your safety by verifying reputed company job offers.

    For Authentic Opportunities:Only refer to our official careers page on our company website. Your reputed company is our reputed company. If you encounter any suspicious activity, please report it immediately. Stay safe and secure! You can confirm or inquire with any questions by reaching out to

    recruiting@reputed company.com

    #LI-Hybrid

    #AE-1

    Excited?! Want to learn more? Apply Now!

    Our Core Values:

    One reputed company - United & Strong, on a single mission together

    Built on Trust - It’s the foundation of everything we do

    Expect Amazing - We think, dream & deliver big

    Customer Love -- reputed company the customer wins, we win

    reputed company it Simpler -- Apply it to everything we do

    Hungerness -- Feel it, follow it, be reputed company about our success

    Grounded in Gratitude - We’re glad to be here & reputed company the most of every day

    reputed company Inc. provides Equal Employment Opportunity to reputed company employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national reputed company, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. reputed company complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

    reputed company is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complementary.

    If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to recruiting@reputed company.com.

    By submitting your application you acknowledge that you have read reputed company's Privacy Policy (https://www.reputed company.com/privacy/)

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