Back to the board

Support Engineer

100% remote Flexible hours Hiring now

Join Our Team

Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team.

As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Our commitment to creating a nurturing work environment is recognized by our certification as a Great Place to Work, where you will have opportunities for professional development, growth, and a chance to make a significant international impact.

We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence.

Requirements

  • Fluency in English is required for client interactions and team discussions
  • Highly effective, positive and empathic teammate
  • 3+ years of software development and/or support experience
  • Familiarity with React, Next.js, Nest.js, Typescript, Mocha, Jest, Node, Postgres, and more
  • Strong written communication and documentation skills
  • Strong leadership and ownership mentality. Ability to work independently
  • What You’ll Do

  • Monitor and manage alerting systems, using DataDog and other tools
  • Dig into Thrive applications, which are written in Next.js, Nest.js, React, Typescript, Mocha, Jest, Node, Postgres, and more
  • Respond quickly to mitigate system incidents and data issues
  • Fully document incident timelines
  • Communicate regularly with stakeholders, as well as Product and Engineering
  • Track and report on metrics and trends
  • Identify and act on areas of improvement, in both product and process
  • Help with technical improvement initiatives
  • Additional Information

    Benefits & Perks:

    Home office;

    Flexible Hours

    Competitive compensation based on experience;

    Career plans to allow for extensive growth in the company;

    International Projects;

    Oowlish English Program (Technical and Conversational);

    Oowlish Fitness with Total Pass;

    Connecting You (Internet allowance);

    Anniversary bonus;

    Wedding gift;

    Pet adoption incentive;

    New baby Oowl bonus;

    Back to School bonus;

    Streaming Subscription;

    PTO Bonus;

    Games and Competitions;

    Enjoy your national Holidays.

    You can also apply here:

    Website: https://www.oowlish.com/work-with-us/

    LinkedIn: https://www.linkedin.com/company/oowlish/jobs/

    Instagram: https://www.instagram.com/oowlishtechnology/

    #LI-LM1

    #LI-CD1

    #LI-EA1

    #LI-TC1

    #LI-ET1

    #LI-TT1

    #LI-JH1

    #LI-DP1

    #LI-LS1

    #LI-AB1

    #LI-KN1

    #LI-SR1

    #LI-JS1

    #LI-FZ1

    apply to this job

    Keep exploring

    Alternance - Contrôleur de gestion H/F/X

    100% remote Flexible hours

    Information Security Engineer

    100% remote Flexible hours

    Enterprise Account Executive, Mexico

    100% remote Flexible hours

    DevOps Engineer

    100% remote Flexible hours

    Software Developer (Early Career/Young Talent Program)

    100% remote Flexible hours

    Software Developer (Early Career/Young Talent Program)

    100% remote Flexible hours

    Software Developer (Early Career/Young Talent Program)

    100% remote Flexible hours

    Sr. Propulsion Engineer (Starship)

    100% remote Flexible hours

    Recovery Engineer (Falcon)

    100% remote Flexible hours

    Principal Product Manager

    100% remote Flexible hours

    Remote Clinical Social Worker - School Setting

    100% remote Flexible hours

    Experienced Entry Level Chat Assistant for Remote Part-Time Opportunities Empowering Mothers in the Workforce – Customer Service and Support Specialist

    100% remote Flexible hours

    Experienced Data Entry Executive – Precision and Efficiency in a Dynamic Team

    100% remote Flexible hours

    DevRel Engineer

    100% remote Flexible hours

    Director, Healthcare Value Analytics (Population Health) - Remote

    100% remote Flexible hours

    [Work From Home] Home Care RN

    100% remote Flexible hours

    Oncology Nurse Navigator (RN), GI Oncology, CA

    100% remote Flexible hours

    Customer Service Phone Representative – Part‑Time Remote Role in Fitness Membership & Support Services

    100% remote Flexible hours

    QUA- Product Manager of Ultrafiltration & Membrane Bioreactor

    100% remote Flexible hours

    [Work From Home] IS Accounts Proc Manager

    100% remote Flexible hours