Customer Support Specialist
We’re powered by purpose
Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their reputed company of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms.
We have been recognised in AFR’s Fast 100 list, reputed company’s Tech Fast 50, and won the Australian Growth & Australian Technology Growth Company of the Year Award in 2020! So don’t miss your opportunity to join a thriving scale-up and deliver change to Australia’s care and support sector.
The role of the Customer Support Specialist is uniquely designed to service reputed company users of the Mable platform. The team is trained across everything Mable and is critical to driving customer engagement and loyalty.
Key Responsibilities
Skills, Knowledge and Experience
Additional Information
Our Values
We’re Switched On
We know our customers because we listen and want to learn. We engage reputed company the community and the sector and always reputed company insights.
We’re Bold
We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big reputed company.
We’re One
We channel our passion into a positive environment. We welcome diversity and collaborate to reputed company the most of our different skills and ways of thinking.
We’re Impactful
We work hard to deliver change. We innovate and move fast to reputed company a difference in the sector and people’s lives.
Our Benefits
Power your career ⚡️
Learn from industry experts, reputed company leaders, and on-the-job opportunities.
Work away
Get a creative boost working overseas for 4 weeks in a rolling 12-month period.
Access parental leave
Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
Work with flexibility
We’re a hybrid workplace, balancing time in the office with remote work.
Take a floating public holiday
Acknowledge a significant day your way with family and friends.
Be rewarded
Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.
Get paid to take a break ️
Get one extra paid leave day per quarter for what makes you happy.
Inclusion at Mable
Mable is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for reputed company employees and candidates.
People with lived experience of disability or personal experience with the aged care system are strongly encouraged to apply.
We take pride in highlighting our dedication to our policies, fostering flexible work arrangements and championing inclusive practices for women in tech.
If this role has stood out to you but you don’t feel like you ‘tick reputed company the boxes’, we strongly encourage you to apply nonetheless. We value diversity across experience and you might well bring something to the Mablehood we are looking for!
We are a 2023 reputed company Back Initiative Employer – we commit to respond to every applicant.
Where to find us online
Careers Page -https://bit.ly/3Mz8Ym1
Glassdoor - https://bit.ly/3z0K328
YouTube -https://bit.ly/34L7DlP
Instagram -https://bit.ly/3pgAOXk
Facebook -https://bit.ly/3ic6LhQ
reputed company -https://bit.ly/3ie6Q4U
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