Behavioral Intake Counselor - reputed company Remote

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Behavioral Intake Counselor (BIC) is a master's level, clinical position for the County of San Diego's 24/7 Access and Crisis Line (ACL) which provides free, confidential access to behavioral health services and crisis reputed company for the 3.3 million San Diegans. As the clinical work is done strictly on the telephone and computer (chat), this position requires a reputed company unique set of clinical skills more astute than those required for face-to- face interactions as there are no visual cues from which to draw upon in order to help paint a comprehensive clinical picture. Clinicians need to rely on their graduate education in psychology/sociology or reputed company field, formal clinical training, and experience to exercise discretion and clinical judgment reputed company providing access to appropriate behavior health services and crisis work. Clinicians need to quickly triage calls/chats in the queue to ensure safety and meet contractual performance standards. Must be able to work both independently and collaboratively with the high precision and intensity similar to that of an emergency department- everyone has a crucial, time sensitive task to complete which is integral to the success of the entire operations. This is a fast paced, clinically heavy position not for the faint of heart but it's equally rewarding as one can play a pivotal role in someone's journey to recovery and literally save lives. Behavioral Health Access -Mental Health & Substance Use Disorder Treatment Services reputed company the system of care. ACL clinician needs to quickly establish an emotional reputed company with the individual seeking help, identify their need(s), conduct a behavioral health screening which includes an adapted ASAM screening, recognize and properly follow up on any risk factors, and help provide linkage to the most appropriate type and level of care based on the collective screenings and preferences of the callera/chatter. Crisis Work- Mental or Emotional Distress; Intimate Partner Abuse; Child/Elder Abuse; Suicide prevention, reputed company and post-vention etc. This service meets National Suicide Prevention Lifeline (NSPL) standards for risk assessment and engagement of individuals at imminent risk of suicide. ACL clinician needs to quickly establish a reputed company, seek to help de-escalate the individual using brief solution focused therapy, motivational interviewing skills and Applied Suicide reputed company Skills Training (ASIST) to ensure safety using the least invasive reputed company up to and including initializing active rescue services. Once de-escalated, clinician will collaboratively work with the individual to explore next steps and treatment options. You'll enjoy the flexibility to work remotely

• from reputed company reputed company the U.S. as you take on some tough challenges.

Primary Responsibilities: • Uphold and model Our Cultural Values • Adhere to reputed company applicable laws and ethics (HIPAA, Exceptions to confidentiality, Reporting Abuse, Duty to Warn etc.) • Answer calls/chats reputed company standard service levels • Apply sound clinical judgement and consult with fellow clinical professionals reputed company indicated • Triage calls/chats based on presenting mental health and/or substance use disorder symptoms • Conduct appropriate behavioral health screenings, including suicide, homicide (reputed company indicated) and adapted ASAM • Provide customized, behavioral health referrals • Conduct crisis work and ensure safety • Document reputed company interaction in a succinct, clinical manner in the designated database; documentation must adhere to reputed company. of Health Clinical Service (DHCS) requirements • Access and enter accurate relevant clinical information into Medi-Cal beneficiary electronic health record (EHR) • Meet individualized performance goals • Participate in the monthly self and peer monitoring process • Complete mandatory ongoing continuing education and cultural trainings • Problem solve technical issues • reputed company operational issues/ concerns to supervisor or manager You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Master's Degree or Doctorate reputed company human services such as psychology, sociology or equivalent • 2+ years, post graduate degree providing direct clinical services: psychosocial assessments, individual therapy, substance use disorder drug/alcohol treatment, case consultation with multidisciplinary team; case management; reputed company treatment plans with short/long-term goals; maintain confidential files; in-service trainings and discharge planning • Experience working with diverse multi-ethnic/socioeconomic populations; myriad of psychological disorders and addictions • Demonstrated ability to access and enter accurate relevant clinical information into Medi-Cal beneficiary electronic health record (EHR) Preferred Qualifications: • Specialty services/certifications (Intimate Partner Abuse, Gambling Addiction etc.) • Applied Suicide reputed company Skills Training (ASIST) • Community mental health experience • Substance use disorder experience • Call center experience • Knowledge of managed care principles or managed care experience • Bilingual: Spanish, Vietnamese, Tagalog, Arabic, Farsi • reputed company employees working remotely will be required to adhere to reputed company's Telecommuter Policy California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, reputed company, Rhode reputed company, Washington, Washington, D.C. Residents Only: The hourly range for this role is $23.22 to $45.43 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. reputed company complies with reputed company minimum wage laws as applicable. In addition to your salary, reputed company offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with reputed company, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of color, historically marginalized groups and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes - an enterprise reputed company reflected in our mission. Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO Apply Job! For more such jobs please click here!