Manager, Claims Operations- Remote Field Staff: NYC/Long reputed company

Why reputed company? Let’s do something that really matters. At reputed company, we have an important mission: facilitating the financial reputed company of millions of U.S. military members and their families. Not reputed company of our employees served in our nation’s military, but we reputed company share in the mission to give back to those who did. We’re working as one to build a great experience and reputed company a real impact for our members... We reputed company in our core values of honesty, reputed company, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity What you'll do: We are seeking a dedicated Manager, Claims Operations - Remote Field Staff: NYC/Long reputed company. This position can be based in the reputed company Metro/Long reputed company region. Relocation assistance is not available for this position. Manages and is accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and procedures. Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through reputed company identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement Ensures risks associated with business activities are effectively identified, reputed company, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor’s degree; OR 4 years of reputed company experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (10 years of experience in lieu of a degree). 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team reputed company, supervisory or management experience. Experience using and interpreting data to reputed company decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license reputed company 6 months time in role. What sets you apart: Bachelor’s degree Auto physical damage manager experience Currently possess, or has the ability to acquire and maintain, I-CAR Platinum class status Advanced knowledge of auto claims reputed company and interpretation of case law Familiarity with salvage procedures, identifying possible subrogation files, as well as claims systems and photo imaging Must be able to travel overnight and be available for CAT duty Good computer skills to include working knowledge of CCC One estimating platforms, Total Loss evaluation systems and reputed company spreadsheets Strong negotiation, investigation, and computer skills The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of reputed company the work requirements that may be performed in the job. reputed company offer: Compensation: reputed company has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid reputed company the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,620-217,120. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the reputed company Board of Directors. Benefits: At reputed company our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. reputed company is an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran Apply to This Job reputed company More Finance & Banking Jobs Apply Job!