Financial Aid Assistant at Online Christian University

The Financial Aid Assistant reports to the Director of Financial Aid and Accounting. This position is full-time and is a work-from-home position anywhere in the United States. Duties include: Student Financial Aid Support: To serve as the first line of support to students via email, phone, video conferencing and text in the following areas: • Assisting students with the completion of the Free Application for Federal Student Aid (FAFSA) • Communicating aid eligibility and verification needs with students. Assisting students in collecting documents needed for financial aid and verifications. Working with students to clear blockers if able. • Answering students questions about bills, scholarships, expected financial aid, and timing of funding • Contacting students/partner sites to collect outstanding balances. • Contacting students who have not cashed their financial aid refund checks. • Ordering books/computers for students who will use their financial aid to pay for books. Tracking orders and entering invoices into our Populi Student Information System (SIS). Assisting with returns as needed. • Assisting students with military and veterans aid including answering student questions, collecting needed documentation from students, preparing informational documents for students as required by the VA & DoD, maintaining active accounts and reporting student enrollment in various systems, updating DoD and military systems with school costs and degree or course offerings as needed, and attending VA and related training as required. Financial Aid Administration: To maintain organization and documentation of student financial and financial aid files in the following areas: • Processing student Financial Aid Applications (ISIRs), determining aid eligibility, entering aid offers into our SIS, and documenting aid blockers. • Inputting student financial and financial aid information into our SIS. • Documenting cashed Pell checks. Monitoring uncashed checks and notifying the Financial Aid Director of approaching deadlines to return uncashed federal aid. • Reviewing/updating student enrollment to identify when program start dates need to be updated and new enrollment agreements issued. • Maintaining accurate program/degree start dates in Populi. • Working with our financial aid servicer (Campus Ivy) in processing and packaging federal student aid • Administering our institutional scholarship program to identify students and scholarships for various partner organizations • Providing partner sites with documentation and combined invoices as needed for third party payments. • Providing other third party payors with documentation as needed for funding approval. • Assisting in federal and state enrollment reporting into the US Department of Education’s NSLDS system and Missouri’s Proprietary Student Record Application • Attending annual FSA financial aid training and additional training as needed. Financial Administration Assistance: To assist with financial processing as needed for federal separation of duties and meeting required deadlines. • Matching bank transactions in QuickBooks and processing receipts for these transactions. Creating expenses, bills, and bill payments in QuickBooks as needed. • Monitoring student payments (and donations) through our credit card vendor, and entering them into QuickBooks. Creating invoices, credit memos, and payments in QuickBooks as needed. • Marking students as inactive in QuickBooks after a year of inactivity. • Applying payments and credits to invoices in QuickBooks • Assisting the Director of Financial Aid and Accounting with other tasks as needed, which could include assistance with payroll, processing reimbursements, reconciliation, etc. General: • Attend regular staff meetings & supervision meetings. • Participate and lead staff chapel and prayer on Zoom. Required: • Individuals must have at least an accredited Bachelor's degree or at least one year of previous experience in federal financial aid administration • Have a demonstrated commitment to our Christian mission, vision and values focused on serving those who are poor and addicted • Individuals applying for this position should have very strong organizational skills and should be very detail-oriented. • Very strong technical expertise is required (extensive experience or training with Google Docs, Google Spreadsheets, Microsoft Word, Excel Spreadsheets and Windows). • U.S. citizen or lawful permanent resident alien with valid work authorization. Desired • Previous experience in federal financial aid administration • Previous experience with QuickBooks Online Compensation • $42,000/year • Free tuition in City Vision University (undergraduate or graduate) • Health insurance. This will include 85% of an individual’s health plan and 50% of the portion of the cost of that person’s family health plan. • Work from home (anywhere in the United States) About City Vision University City Vision University is an online-only, Christian institution with the goal of providing radically affordable education to those serving poor and addicted individuals. We currently offer Certificates, Bachelor's, Associate's and Master's in Addiction Counseling Nonprofit Management, Business and Ministry. Apply Job!