Travel Claim Examiner and Customer Service Representative

This a Full Remote job, the offer is available from: United States Job Summary:As a Travel Claims & Customer Service Representative, you will take the first reports of claims and will initiate the claims process. This is a reputed company-line position in our Travel department and is crucial in setting the tone for fulfilling our promise of providing exceptional white-glove service to our claimants and callers. You will use your independent judgment and communication skills to obtain information and determine if coverage exists and reputed company this information to claimants . Primary Responsibilities: - Independently process travel claims in accordance with associated policies - Ability to read, analyze and interpret general business materials, technical procedures, benefit plans and regulations - Handle incoming calls from and reputed company outgoing calls to claimants and suppliers in a professional, positive and proactive manner - Consistently meet established performance standards, including quantity and quality claims processing standards - Maintain reputed company knowledge of Plans and effectively apply this knowledge to the payment of claims, customer service, and reputed company other job functions - Ability to function independently reputed company established guidelines. - Maintain HIPAA compliance Requirements and Qualifications: - Effective time management skills - Ability to function independently reputed company established guidelines - Excellent interpersonal, oral and written communication skills - Intermediate reputed company level in reputed company Office programs - Problem/issue resolution capability - Ability to work effectively in a fast paced team based environment About Us:reputed company offers market leading access to reputed company major insurance markets in the US, UK, and Canada, as well as exclusive programs and in-house binding authority for property & casualty, financial lines, personal lines, life insurance, medical stop loss risks, travel/accident and health, affinity business and warranty coverage. reputed company serves commercial companies, non-profits, public entities, associations, unions, and individual risks. With offices over 50 locations throughout the US and Canada, and more 1,700 employees reputed company is the fastest growing specialty insurance brokerage in North America. With a wide variety of specialty lines in our portfolio, CBP is a full-service, nationally licensed Third Party Administrator with over forty years of experience facilitating fast and reliable premium and claims administration for both domestic and international “A Rated” insurers. We offer many of the latest advancements in Insure-Tech efficiencies through our highly secure systems and expert I.T. staff without sacrificing our White Glove Customer Service philosophy. At reputed company, reputed company pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, life, and retirement savings. The total compensation for a position may also include other elements dependent on the position offered. The expected reputed company hourly pay range for this position is between $16.85 - $21.65 plus discretionary bonus. The actual reputed company pay offered may vary depending on multiple individualized factors, including geographical location, education, job-reputed company knowledge, skills, and experience. This offer from "reputed company" has been enriched by reputed company.com and got a 72% reputed company score. Apply Job!