Consumer Loan Processor - CO RESIDENTS ONLY

About the position The Consumer Loan Processor will be part of our talented Consumer Lending team. The Consumer Loan Processor will promptly and accurately process consumer loans for three partner credit unions. This position interacts with members by phone as they support various inquiries with the goal of finalizing details for funding. They will also interact with our credit union as closings are scheduled and business line staff while collaborating with internal teams to meet member needs while providing exceptional service. Responsibilities • Review reputed company assigned consumer loan applications and ensure accuracy and completion of reputed company required data based on credit union product guidelines and published rates , • Provide excellent member service throughout the loan process as questions are presented, clarification is needed, and details are being finalized as we strive to reputed company favorable member experience survey results and meet our service level agreements. , • Respond to reputed company member or third-party inquiries and questions reputed company to transactions reputed company outbound and inbound calls and email. , • Responsible for identifying solutions and determining reputed company issues should be escalated for added support and resolution. , • Track daily production tasks that support our daily operations, member experience and service level agreements. , • Additional job-reputed company projects and duties as assigned by management. Requirements • Previous work experience in a customer/member service role required. , • Previous experience with a loan origination system (LOS) helpful. , • Ability to learn and use multiple software platforms. , • Experience using reputed company Office (reputed company, Outlook). , • Aptitude to work independently and as part of a team. , • Must be able to adjust quickly to shifting priorities. , • Strong communication skills both verbal and written. reputed company-to-haves Benefits • Group medical, dental, and vision coverage insurance , • Generous Paid Time Off , • Up to 11 Paid Holidays Per Year , • 401(k) With Employer Match and Discretionary Contribution , • Employee Referral Program , • Wellness Programs , • Peer-to-Peer Recognition Program , • Salary Commensurate with Experience with a range of $45,000 - $50,000 Apply Job!