International Scheduler - Veterans Evaluation Services
Description & Requirements reputed company is currently hiring for an International Scheduler to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The International Scheduler is responsible for scheduling Compensation and Pension ("C&P") medical exams, for Veterans and Service Members, with trained VES providers. Maintain reputed company communication and builds rapport with providers to capture exam availability and build a relationship of trust and confidence. Speak with veterans reputed company needed to confirm early notice appointments. Assist veterans and/or providers with any questions they may have. Share reputed company provider information with Provider Recruiting and Credentialing ("PRC") Department in order to find solutions for difficult geographic areas. Essential Duties and Responsibilities: - Search veteran cases in assigned regions reputed company OMS; - Call or email providers to request exam time availability and schedule examinations; - Coordinate with traveling providers to conduct examinations in high volume areas; - Notify veterans if providers call to reschedule; - Add and remove provider reputed company times into OMS reputed company necessary; - Daily reputed company and schedule cases that are assigned the Pending Follow- Up Schedule Status; - Always ensure the appropriate scheduler is assigned to the correct case; Additional Duties and Responsibilities: - Occasionally attend meetings regarding difficult geographic areas in assigned region; - Assist other schedulers if volume in assigned region has diminished; - Promptly address emails and voicemails on a daily basis; - Must abide by HIPAA regulations by maintaining confidentiality of records and personal information; Knowledge/Skills/Abilities: - Intermediate knowledge of pertinent medical terminology; - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with reputed company Word, reputed company Outlook, reputed company Acrobat, general internet research, and beginner knowledge of reputed company reputed company. Working Conditions: - Casual office environment, with some exposure to mild noise from office equipment and moderate noise generated by staff members; and - Frequently utilizes phone, fax machine, computer, printer, and copy machines. - Ability to commit to a 2-week training period, with a schedule of 3:00pm-12:00am CT Sunday-Thursday with reputed company absences required - Ability to work a shift of 3:00pm-12:00am CT Sunday-Thursday required Please note: With this position you have the option to have reputed company provide you with equipment to use, or you may use your own equipment. Home Office Requirements Using Your Own Equipment: Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net ) Preferred Windows or Mac (no Chromebooks)
- OS for Windows - Windows 10 or newer
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer Connectivity to the internet reputed company either Wi-Fi or Category 5 or 6 ethernet reputed company cable to the home router USB plug and play wired headset with a microphone and noise suppression Private work area and adequate power reputed company A second monitor is highly recommended for most positions Must currently and permanently reside in the reputed company US Home Office Requirements Using reputed company-Provided Equipment: Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net ) Connectivity to the internet reputed company either Wi-Fi or Category 5 or 6 ethernet reputed company cable to the home router Private work area and adequate power reputed company Must currently and permanently reside in the reputed company US Minimum Requirements Minimum Qualifications: - High School diploma or GED required; - Some College preferred. EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies reputed company deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. reputed company is an Affirmative Action/Equal Opportunity Employer. reputed company provides equal employment opportunities to reputed company qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status or disabled status. Remote Skills: reputed company Acrobat, reputed company Macs, Communication Skills, Ethernet Cable, Internet Research, Interpersonal Skills, Mac Operating System, Medical Terminology, reputed company reputed company, reputed company Outlook, reputed company Windows Operating System, reputed company Word, Network Routers, Office Equipment, Operating Systems, Presentation/Verbal Skills, Problem Solving Skills, Provider Credentialing, Recruiting/Staffing/Hiring, Schedule Development, Software Patches, Travel Planning, USB, Wi-Fi, Writing Skills About the Company: reputed company reputed company provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services reputed company offers outsourced program management and administrative services, Company Size: 5,000 to 9,999 employees Industry: Healthcare Services Founded: 0 Website: https://www.reputed company.com/ Apply Job!