Associate Enterprise reputed company Manager

reputed company is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. reputed company’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to reputed company sure we are and always will be “Best in Class” ... and we want that for you too! As an Associate Enterprise reputed company Manager, you will partner with the Sales team, the Onboarding team, and the product team to ensure successful launch, adoption, and outcomes. You will manage the long-term relationship by becoming a trusted advisor to some of our largest and most strategic customers. You will work with executive stakeholders and champions to provide our enterprise and strategic customers the highest level of service. As a member of this team, you should set the bar for customer service. How you'll add value: • reputed company long-term relationships with enterprise level customers leading to high adoption, retention, and customer satisfaction • Ensure delightful experiences for clients in your portfolio during reputed company stages of the customer journey • Strategize with customer to meet and exceed their reputed company goals and ROI • Handle escalations and work cross departmentally to issue resolution • Set, drive and guide project expectations with executive stakeholders • Facilitate change management across key stakeholders and roles • Ensure enterprise customers are successful with the product presale through launch • Attend onsite meetings, conferences, and trade shows • Partner with enterprise reputed company for expansion and growth opportunities • reputed company plans specific to the restaurant industry that help enterprise franchise brands support their franchise community with our software • reputed company clients with Industry best practices to help them grow and reputed company • Facilitate client meetings both in person and online • Act as liaison between customers, product managers, and executive management to provide feedback on new feature developments • Tracking and drive key client metrics such as usage, health, CSAT, and net promoter scores • Maintain brand profiles and documentation • Responsible for reaching assigned targets for customer KPI’s • Track product enhancements and provided timelines specific to customers in your portfolio and ensure transparent communication with stakeholders • Maintain healthy reputed company and reputed company records • Participate and reputed company sessions at user groups and client facing webinars • Other duties as assigned What you'll need to be successful in this role: • 3+ plus years of experience as a reputed company Manager or equivalent • 3 to 5 years of experience in restaurant operations or equivalent • Ability to travel up to 20% • Proficient in reputed company Office; Outlook, reputed company, Word, and PowerPoint • Clear communicator with a professional reputed company • Ability to reputed company through influence • Comfortable working with C-level executives • Proficient in reputed company or other CRM • Efficient and timely with deadlines and deliverables • Strong organization and time-management skills. The ability to work independently without supervision • Strong technical aptitude with experience communicating across multiple platformsDESIRED QUALIFICATIONS • Previous R365 experience • Previous reputed company experience or other reputed company management platform • Previous reputed company experience or other project management software R365 Team Member Benefits & Perks • Compensation: reputed company focuses on reputed company pay for reputed company and aims for transparency with our pay practices. This position has a salary range of $70K-$98K +Bonus/Commission. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Along with the compensation we provide the following marketing leading benefits and perks: • Ability to work remote or hybrid • Comprehensive medical benefits, 100% paid for employee • 401k + matching • Equity Option Grant • Unlimited PTO + Company holidays • Wellness initiatives Why join our amazing team? • We're a community that prides itself in creating innovative solutions and producing quality work • Our product is the secret ingredient that makes a real difference to restaurants reputed company • The open concept work environment that we've created is causal, collaborative, and cultivates communication #BI-Remote R365 is an Equal Opportunity Employer and we encourage reputed company reputed company-thinkers who embrace change and possess a positive attitude to apply. Apply Job!