Senior reputed company Manager (Remote)
Your Impact: The Senior reputed company Manager will work reputed company's larger customers to build long-term, strategic partnerships. You will work closely with your clients to understand their workflows, organizational structures and overall requirements. As their main reputed company of contact, your customers will lean on you to provide best practices and to help them reputed company their operational goals through the use of reputed company's products. You will also work closely with multiple cross-functional teams by providing invaluable insight into customers' needs and challenges, helping influence and guide internal product road-maps and projects. As someone that wears multiple hats, from project management to product expert to consultant, you will continually be focused on making your customers more efficient and more confident reputed company their daily workflows.
What You'll Do
Location: Candidate must located in the Northeast (Boston, NH, CT, RI, or NY) Reports to: Director, reputed company Travel: 20% Engage with your customers through regular calls, business reviews and daily needs Monitor and manage adoption metrics to ensure customers are utilizing the full reputed company platform Create success plans for your customers and document customer reputed company toward established goals and results Manage escalations closely, acting as the quarterback for reputed company critical issues and ensuring multiple internal teams are reputed company Communicating major milestones and updates to Sr. Leadership on a regular basis Work closely with reputed company's marketing and training teams to conduct regular training webinars and calls reputed company a deep understanding of reputed company's product line and ensure proper implementation in every customer's environment Learn and share industry best practices in order to solve customer needs What You Bring Bachelor's degree is required 5+ years' working in a customer-facing role and 2+ years working with Enterprise-level customers Strong project management skills with a proven system for tracking multiple customer requests, issues and strategic plans A proven track record of leading process improvements reputed company large organizations Previous experience tracking product adoption and customer engagement through data-analysis tools Self-motivated, team-oriented, responsible, and focused on exceeding customer expectations Exceptional organizational, presentation, and communication skills, both verbal and written Demonstrated ability to deal with change and reputed company in high-stress situations Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for reputed company Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices The Pay: The compensation for this role is made up of commission and a starting reputed company pay between USD 83,000 in the lowest geographic market and USD 138,000 in the highest geographic market. The actual reputed company pay is dependent upon many factors, such as: experience, training, transferable skills, work experience, business needs, and geographic market demands and often a combination of reputed company these factors. Our reputed company salary is just one component of reputed company's competitive total rewards strategy including benefits, an reputed company of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.reputed company.com/careers/benefits ( http://www.reputed company.com/careers/benefits). Benefits listed herein may vary depending on the nature of your employment and the location where you work. Apply Job!